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- Tasks: Be the go-to person, ensuring a 5-star service experience for clients.
- Company: Join Anabas, a dynamic Facilities Management company known for excellence.
- Benefits: Enjoy a competitive salary, 25 days leave, and ongoing training.
- Why this job: Make a real impact in creating outstanding workplace experiences.
- Qualifications: Customer-focused with excellent communication and organisational skills.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 28057 - 28057 £ per year.
Location: Slough
Full-time | Permanent | Monday–Friday, 8am–5pm
Salary: £28,056.70 per annum
Be the face of a 5-star workplace experience. Anabas is a dynamic national Facilities Management company, known for delivering exceptional workplace experiences for corporate office occupiers, their employees, and their customers. We’re looking for an experienced, service-driven Floor Captain to play a key role in creating an outstanding day-to-day environment for our client. This is a highly visible, client-facing position—perfect for someone who takes real pride in customer service, thrives on ownership, and enjoys being the go-to person on the floor. Full training will be provided to support your success in the role.
Key Responsibilities- Take ownership of day-to-day support for client teams, delivering a consistently high-quality, 5-star service experience
- Act as a visible, approachable point of contact within your designated area
- Maintain high operational standards while responding proactively to client needs
- Demonstrate flexibility in working hours and approach, supporting tasks beyond the core Floor Captain remit when required
- Compile and submit monthly performance statistics to your supervisor
- A customer-focused professional with excellent communication skills
- A proactive, organised individual who takes ownership and initiative
- Someone adaptable, reliable, and genuinely committed to service excellence
- Salary of £28,056.70 per annum
- 25 days annual leave plus Bank Holidays
- Employee Assistance Programme
- Recognition & Reward Scheme
- Life Insurance (1 x annual salary)
- Cycle to Work Scheme
- Recommend a Friend Scheme
- Company events
- Ongoing training and development opportunities
Sound like the role for you? We’d love to hear from you and look forward to receiving your application.
Facilities Assistant Floor Captain VA2594 in Slough employer: Anabas (UK 2) Ltd
Contact Detail:
Anabas (UK 2) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant Floor Captain VA2594 in Slough
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Anabas. Understanding their values and what makes them tick will help you connect during the conversation. Plus, it shows you’re genuinely interested!
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about delivering a 5-star experience, think of examples from your past where you’ve gone above and beyond for customers. Be ready to share these stories in your interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in a client-facing role. Make sure you look professional and approachable. It’s all about showing that you take pride in your appearance and the service you provide.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Floor Captain position.
We think you need these skills to ace Facilities Assistant Floor Captain VA2594 in Slough
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to create a positive experience for clients or customers in the past.
Be Proactive in Your Approach: Demonstrate your proactive nature by sharing examples of how you've taken ownership of tasks or projects. We love candidates who can show initiative and adaptability, so don’t hold back!
Tailor Your Application: Take a moment to tailor your CV and cover letter to match the job description. Use keywords from the posting to show us you understand what we're looking for in a Floor Captain.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Anabas (UK 2) Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Facilities Assistant Floor Captain. Familiarise yourself with the key tasks like maintaining operational standards and being a visible point of contact. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position is all about delivering a 5-star service experience, be prepared to share examples from your past where you've excelled in customer service. Think of specific situations where you took ownership and went above and beyond to meet client needs.
✨Demonstrate Flexibility and Proactivity
The job requires someone adaptable and proactive. During the interview, highlight instances where you've successfully handled unexpected challenges or taken initiative in your previous roles. This will show that you're ready to support tasks beyond the core remit.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
