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- Tasks: Manage visitor experiences and handle meeting room bookings with top-notch service.
- Company: Dynamic National Facilities Management company in Manchester.
- Benefits: Competitive salary, holidays, life insurance, and more perks.
- Why this job: Join a vibrant team and enhance guest experiences every day.
- Qualifications: 2 years in a similar role and an SIA license required.
- Other info: Full-time position with opportunities for growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
A dynamic National Facilities Management company is seeking a Front of House Receptionist/Facilities Assistant in Manchester. The role requires an individual who excels in customer service and operational delivery.
Main responsibilities include:
- Managing visitor experiences
- Handling meeting room bookings
- Ensuring high service standards
Candidates should have a minimum of 2 years in a similar role and possess an SIA license. This is a full-time position offering a salary of £30,000 and various employee benefits, including holidays and life insurance.
Front of House & Facilities Assistant – Guest Experience in Manchester employer: Anabas (UK 2) Ltd
Contact Detail:
Anabas (UK 2) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House & Facilities Assistant – Guest Experience in Manchester
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, mission, and recent projects. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
When you get that interview, don’t just talk about your experience—show it! Bring examples of how you've excelled in customer service and operational delivery. We want to see how you can manage visitor experiences and handle meeting room bookings like a pro.
✨Tip Number 3
Dress the part! As a Front of House & Facilities Assistant, first impressions matter. Make sure you look smart and professional. It’s all about showing that you take the role seriously and are ready to represent the company well.
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A simple thank-you email can go a long way in keeping you top of mind. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Front of House & Facilities Assistant – Guest Experience in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to create great experiences for guests in your previous roles.
Tailor Your CV and Cover Letter: Don’t just send the same old CV! We love it when applicants tailor their documents to match the job description. Mention specific responsibilities from the role that you’ve handled before.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read and get straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Anabas (UK 2) Ltd
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience. Think of specific examples where you've gone above and beyond to enhance a guest's experience. This role is all about making visitors feel welcome, so be ready to share how you've done that in the past.
✨Familiarise Yourself with Facilities Management
Brush up on the basics of facilities management and how it relates to guest experience. Understanding the operational side will help you answer questions about managing meeting room bookings and ensuring high service standards. Show them you’re not just a receptionist but someone who understands the bigger picture.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think about potential challenges you might face in this role, like handling difficult guests or managing multiple tasks at once. Practising your responses will help you stay calm and collected during the interview.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress smartly and professionally to convey that you take the position seriously. A polished appearance will reflect your understanding of the importance of high service standards in the hospitality industry.
