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- Tasks: Lead a team to deliver exceptional customer service and operational excellence.
- Company: Dynamic facilities management company in Greater London.
- Benefits: Salary of £34,000, 28 days holiday, and health and wellness programs.
- Why this job: Join us to create 5-star experiences for clients while developing your leadership skills.
- Qualifications: Experience in client-facing roles and team management.
- Other info: Exciting opportunity for career growth in a vibrant work environment.
The predicted salary is between 34000 - 48000 £ per year.
A dynamic facilities management company is seeking a Senior Floor Captain in Greater London. This full-time role involves excellent customer service, team management, and operational delivery responsibilities.
The ideal candidate will participate in managing a team, providing high-quality support to clients, and ensuring a 5-star service experience.
Benefits include a salary of £34,000, 28 days holiday, and various health and wellness programs.
If you have experience in client-facing roles and are ready to lead a team, apply soon!
Senior Floor Captain - Client Experience & Operations Lead in London employer: Anabas (UK 2) Ltd
Contact Detail:
Anabas (UK 2) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Floor Captain - Client Experience & Operations Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for a Senior Floor Captain role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to client experience and team management. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've successfully managed teams and delivered exceptional service. This will help you stand out as a candidate who can ensure that 5-star experience.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our dynamic team.
We think you need these skills to ace Senior Floor Captain - Client Experience & Operations Lead in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to provide a 5-star experience for clients in your previous roles.
Team Management Experience is Key: Since this role involves leading a team, share specific examples of how you've successfully managed teams in the past. We love to see how you motivate and support your colleagues!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the job description. It shows us you’re genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Anabas (UK 2) Ltd
✨Know Your Client Experience
Make sure you understand what excellent customer service looks like in a facilities management context. Research the company’s approach to client experience and be ready to discuss how you can contribute to maintaining that 5-star service.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific challenges you faced, how you motivated your team, and the outcomes of your leadership. This will demonstrate your capability to lead effectively.
✨Operational Delivery Insights
Familiarise yourself with operational delivery processes relevant to the role. Be prepared to discuss how you would ensure smooth operations and high-quality support for clients, as this is crucial for the Senior Floor Captain position.
✨Ask Thoughtful Questions
Prepare insightful questions to ask during the interview. This could include inquiries about the company culture, team dynamics, or specific challenges they face in client experience. It shows your genuine interest and helps you assess if it’s the right fit for you.
