At a Glance
- Tasks: Lead front of house and events teams to deliver exceptional service and guest experiences.
- Company: Join Anabas, a dynamic National Facilities Management company in London.
- Benefits: Enjoy a competitive salary, 33 days holiday, and various employee perks.
- Other info: Full-time role with excellent career growth and a positive team culture.
- Why this job: Be part of a prestigious client experience and make a real impact in hospitality.
- Qualifications: Experience in a 5-star reception environment with strong organisational skills.
The predicted salary is between 41500 - 41500 £ per year.
Front of House and Events Team Leader VA2803
Anabas is a dynamic National Facilities Management company.
Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.
Anabas is currently seeking to employ an experienced Front of House and Events Team Leader to provide an exceptional client experience at one of our prestigious clients in the Piccadilly are of London.
A high standard of service delivery is expected, and you will have the ability to understand what is needed to ensure our client requirements are met.
Working Monday to Friday between 7:00am and 7:00pm - flexible when business needs require
Your responsibilities will include
- Lead the front of house services guiding, mentoring, and motivate reception and events teams to deliverexceptional service and operational excellence.
- Develop and continuously update front of house procedures in line with site specific requirements.
- Foster a positive culture within the front of house team focused on delivering service in a true authenticand individual manner.
- Oversee all guest experience operations ensuring guests are provided a warm and delightful welcome.
- Take ownership of all front of house communications and bookings ensuring your team manage this inaccordance with site requirements.
- Actively complete all front of house duties as part of the team as required, leading by example to elevateservice delivery.
- Work with event hosts to support events that exceed their vision in a deliverable manner.
- Complete all health and safety duties to ensure front of house and event operations are delivered in asafe manner
You will have
- Experience working as a receptionist in a 5 star environment.
- Have exceptional organisation and communication skills.
- The ability to work in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks.
- This is a full time, permanent position. (Monday to Friday 40 hrs per week)
Benefits include:-
- Salary - £41,500 per annum
- 33 days holiday per year inc Bank Holidays,
- Employee Assistance Programme.
- Recognition and Reward scheme.
- Life Insurance 1 X annual salary
- Aviva Digital GP service
- Recommend a friend scheme.
- Company events.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Front of House and Events Team Leader VA2803 London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Anabas (UK 2) Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Anabas (UK 2) Ltd
Don't be shy about reaching out to Anabas (UK 2) Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House and Events Team Leader VA2803 London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Anabas (UK 2) Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Anabas (UK 2) Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
