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For Companies At a Glance
- Tasks: Deliver exceptional client service and support for a top-notch workplace experience.
- Company: Join Anabas, a dynamic National Facilities Management company.
- Benefits: Enjoy a competitive salary, 28 days holiday, and flexible working hours.
- Why this job: Be the face of client interactions and ensure a 5-star service experience.
- Qualifications: Customer service skills and a proactive approach to problem-solving.
- Other info: Full-time role with training provided and opportunities for career growth.
The predicted salary is between 18000 - 42000 £ per year.
Anabas is a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers. Anabas is currently seeking to employ an experienced Floor Captain to provide an exceptional client experience through the delivery of their duties. The Floor Captain role is very client interactive and therefore needs the position holder to be able to provide great customer service, high standards in operational delivery and ability to understand what is needed to ensure the client requirements are met. Training will be given to enable you to carry out your role effectively.
This is a full time, permanent position, working varying shifts Monday to Friday, from 07:00 to 19:00 (40 hrs per week). The closing date for new applications will be the 15th December 2025.
Your responsibilities will include:
- Take ownership and responsibility in providing support and resolution for our client’s teams ensuring a 5 star service is experienced by all.
- Flexibility in times of work and approach to undertaking other tasks which may sit outside of the Floor Captain role.
- Building rapport through liaison with client meeting/event hosts and agency office leads to understand expectations and requirements.
Benefits:
- Salary - £30,000
- 28 days holiday per year
Floor Captain VA2534 London employer: Anabas (UK 2) Ltd
Contact Detail:
Anabas (UK 2) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Captain VA2534 London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Anabas. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the Floor Captain role is all about providing a top-notch client experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your flexibility! The job requires varying shifts and tasks, so be prepared to discuss how you've adapted to changing situations in previous roles. Highlighting your ability to pivot will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to keep track of your application. Plus, you’ll get updates straight from the source!
We think you need these skills to ace Floor Captain VA2534 London
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to create great experiences for clients in the past. Use specific examples to show us what you can bring to the Floor Captain role!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our focus on client interaction and operational excellence.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and get straight to the skills and experiences that make you a great fit for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Anabas (UK 2) Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Anabas and their approach to facilities management. Understand their values and how they support corporate office occupiers. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Floor Captain, you'll need to provide exceptional client experiences. Prepare examples from your past roles where you've gone above and beyond for customers. Highlight your ability to build rapport and resolve issues effectively.
✨Be Ready for Flexibility Questions
Since the role requires flexibility in working hours and tasks, be prepared to discuss your availability and willingness to adapt. Think of instances where you've successfully managed changing priorities or taken on additional responsibilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, and what a typical day looks like for a Floor Captain. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
