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- Tasks: Lead exceptional client service and maintain high operational standards in facilities management.
- Company: National Facilities Management company based in Greater London.
- Benefits: 28 days holiday, employee assistance programmes, and life insurance.
- Why this job: Join a dynamic team and make a real difference in client experiences.
- Qualifications: Experience in customer service and adaptability to various tasks.
- Other info: Full-time role with varying shifts Monday to Friday.
The predicted salary is between 24000 - 36000 £ per year.
A National Facilities Management company in Greater London seeks an experienced Floor Captain to ensure exceptional client experience and high operational standards. The role requires providing excellent customer service and flexibility to adapt to varying tasks.
This full-time position works varying shifts Monday to Friday with a salary of £30,000. Benefits include 28 days holiday, employee assistance programs, and life insurance.
Facilities Floor Captain — 5-Star Client Service Lead in London employer: Anabas (UK 2) Ltd
Contact Detail:
Anabas (UK 2) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Floor Captain — 5-Star Client Service Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to client service and operational standards. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your flexibility! Be ready to discuss how you've adapted to changing tasks in previous roles. This will highlight your ability to thrive in a dynamic environment, which is key for a Floor Captain.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Facilities Floor Captain — 5-Star Client Service Lead in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing exceptional customer service. We want to see how you've gone above and beyond to ensure client satisfaction in your previous roles.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention specific skills that relate to being a Floor Captain and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Anabas (UK 2) Ltd
✨Know Your Client Service Basics
Make sure you brush up on the fundamentals of exceptional client service. Be ready to share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction. This will show that you understand the importance of client experience in the role of a Floor Captain.
✨Flexibility is Key
Since the job requires adapting to varying tasks, prepare to discuss how you've successfully handled unexpected changes in previous roles. Think of instances where you had to switch gears quickly and how you managed to maintain high operational standards despite the challenges.
✨Research the Company Culture
Take some time to learn about the company’s values and culture. Understanding their approach to facilities management and client service will help you align your answers with what they’re looking for. It also shows genuine interest in the position and the company.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you. Ask about their expectations for the Floor Captain role and how success is measured.
