Client-Facing Helpdesk Coordinator – Facilities (London)
Client-Facing Helpdesk Coordinator – Facilities (London)

Client-Facing Helpdesk Coordinator – Facilities (London)

London Full-Time 28000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage incoming requests and engineer scheduling for a busy helpdesk.
  • Company: Leading facilities management company in London with a strong reputation.
  • Benefits: Competitive salary, annual leave, and training opportunities.
  • Why this job: Join a dynamic team and enhance your organisational skills in a supportive environment.
  • Qualifications: Previous office experience and strong communication skills required.
  • Other info: Permanent position with Monday to Friday hours, perfect for work-life balance.

The predicted salary is between 28000 - 28000 £ per year.

A leading facilities management company in London is seeking a full-time Helpdesk Coordinator to manage incoming requests and engineer scheduling. The ideal candidate will have previous office experience, strong communication skills, and excellent organisational abilities.

This role offers a competitive salary of £28,000, a permanent position with Monday to Friday hours, and extensive benefits including annual leave and training opportunities.

Client-Facing Helpdesk Coordinator – Facilities (London) employer: Anabas (UK 2) Ltd

As a leading facilities management company in London, we pride ourselves on fostering a supportive and dynamic work environment where employees are encouraged to grow and develop their skills. With a competitive salary, generous benefits, and a commitment to training, we ensure that our team members feel valued and empowered in their roles. Join us to be part of a collaborative culture that prioritises employee well-being and professional advancement.
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Contact Detail:

Anabas (UK 2) Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client-Facing Helpdesk Coordinator – Facilities (London)

Tip Number 1

Network like a pro! Reach out to your connections in the facilities management sector. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.

Tip Number 2

Prepare for the interview by researching the company and its culture. We want you to shine, so know their values and how you can contribute as a Helpdesk Coordinator. Tailor your answers to show off your communication and organisational skills!

Tip Number 3

Practice makes perfect! Do mock interviews with friends or family. This will help you get comfortable with common questions and refine your responses, especially around managing requests and scheduling – key parts of the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team in London.

We think you need these skills to ace Client-Facing Helpdesk Coordinator – Facilities (London)

Client Management
Communication Skills
Organisational Skills
Scheduling
Office Experience
Problem-Solving Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous office experience and showcases your strong communication skills. We want to see how your organisational abilities can shine in a client-facing role!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Helpdesk Coordinator position. Be sure to mention your passion for facilities management and how you can contribute to our team.

Showcase Relevant Experience: When filling out your application, don’t forget to include any relevant experience that demonstrates your ability to manage incoming requests and engineer scheduling. We love seeing real-life examples!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!

How to prepare for a job interview at Anabas (UK 2) Ltd

Know the Company Inside Out

Before your interview, do some research on the facilities management company. Understand their values, services, and recent projects. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.

Showcase Your Communication Skills

As a Helpdesk Coordinator, strong communication is key. Prepare examples from your previous office experience where you successfully managed requests or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate effectively.

Organisational Skills are a Must

Be ready to discuss how you stay organised in a busy environment. Bring up specific tools or methods you use to manage tasks and schedules. This will highlight your ability to handle multiple requests efficiently, which is crucial for this role.

Prepare Questions to Ask

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or the company's future projects. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Client-Facing Helpdesk Coordinator – Facilities (London)
Anabas (UK 2) Ltd
Location: London
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  • Client-Facing Helpdesk Coordinator – Facilities (London)

    London
    Full-Time
    28000 - 28000 £ / year (est.)
  • A

    Anabas (UK 2) Ltd

    50-100
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