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- Tasks: Welcome guests and ensure a seamless experience in a prestigious financial office.
- Company: Join Anabas Welcome, a leader in premium guest experiences.
- Benefits: Enjoy 28 days holiday, life insurance, and company events.
- Why this job: Be the face of hospitality and create memorable moments every day.
- Qualifications: Passion for service and strong administrative skills required.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 29000 - 36000 ÂŁ per year.
Anabas Welcome is a premium guest‑experience specialist dedicated to creating warm, seamless, and memorable moments across corporate environments. Rooted in five‑star hospitality principles, we elevate every interaction—from arrival to farewell—through thoughtful service, intuitive anticipation, and an unwavering commitment to delivering exceptional guest experiences. Our purpose is simple: to bring the art of hospitality into the workplace, crafting environments where clients, visitors, and colleagues feel genuinely welcomed, cared for, and valued.
We are currently recruiting Front of House Receptionists to join our team at one of our prestigious clients within the financial services sector, based in the Green Park area. We are looking for individuals who are passionate about delivering exceptional service and creating warm, memorable experiences from the moment someone arrives. In this role, you will work closely with the Office Manager and play a key part in the smooth day‑to‑day running of the office, ensuring a professional, welcoming, and efficient environment at all times.
Full-time | 42.5 hours per week Monday–Friday, 08:30–17:30 (1‑hour unpaid lunch) Salary: £32,506
Key Responsibilities (include but are not limited to):
- Act as the primary point of contact for all colleagues and visitors entering the office
- Meet, greet, and check in all visitors with a polished and professional approach
- Manage four meeting rooms, including bookings, set‑ups, and light housekeeping
- Support with ad‑hoc catering and event needs, including placing Ocado orders
- Maintain daily communication with the Office Manager to resolve any operational or facilities‑related issues promptly
- Provide administrative support to the Office Manager as required along with diary management
- Ensure a consistently immaculate and organised reception area and workstation
- Deliver exceptional service during both busy and quieter periods, always maintaining a high‑spirited and proactive attitude
- Demonstrate strong administrative skills, including proficiency in Microsoft Outlook, Word, and Excel
- Champion customer service excellence and embody the standards expected of a high‑end reception environment
- Display a flexible, positive, proactive, and committed approach to all responsibilities
- Work collaboratively with all teams to uphold a seamless “one team” ethos
- Carry out fire procedures and support evacuations when required
- Perform opening and closing procedures in line with site standards
- Train Elite team members to ensure consistent knowledge of site procedures
- Communicate confidently and professionally with all stakeholders
- Demonstrate an assertive yet approachable manner when managing situations
- Multitask effectively and anticipate needs to support the smooth running of the office
- Be flexible and willing to volunteer for occasional paid overtime when events are held
BENEFITS: 28 days holiday per year inc Bank Holidays, Employee Assistance Programme, Recognition and Reward scheme, Life Insurance 1 X annual salary, Aviva Digital GP service, Recommend a friend scheme, Company events.
Sound like the job for you? We look forward to receiving your application soon!
Front of House Receptionist VA2588 London employer: Anabas (UK 2) Ltd
Contact Detail:
Anabas (UK 2) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist VA2588 London
✨Tip Number 1
First things first, make sure you know the company inside out. Anabas Welcome is all about creating exceptional guest experiences, so brush up on their values and services. When you walk into that interview, let your passion for hospitality shine through!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your ability to deliver warm, memorable experiences, just like they do at Anabas.
✨Tip Number 3
Dress to impress! As a Front of House Receptionist, your appearance matters. Opt for smart, professional attire that reflects the high-end environment you'll be working in. Confidence starts with looking the part!
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Front of House Receptionist VA2588 London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for exceptional service shine through. Share experiences where you've gone above and beyond to create memorable moments for guests or clients. We want to see that you truly care about making people feel welcomed and valued!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant skills like your administrative prowess and customer service experience. We’re looking for someone who can manage a busy reception area with grace, so show us how you fit the bill!
Be Professional Yet Approachable: Your written application should reflect the polished and professional approach we expect at Anabas Welcome. Use a friendly tone but keep it professional. Remember, first impressions count, even in writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Anabas (UK 2) Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Anabas Welcome and their approach to hospitality. Understand their values and how they elevate guest experiences. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Showcase Your Customer Service Skills
As a Front of House Receptionist, exceptional service is key. Prepare examples from your past experiences where you went above and beyond for a customer or resolved a challenging situation. Be ready to discuss how you can create warm, memorable moments for guests.
✨Demonstrate Your Organisational Skills
Since you'll be managing meeting rooms and supporting the Office Manager, highlight your organisational abilities. Bring up specific instances where you successfully managed multiple tasks or events simultaneously, showcasing your multitasking prowess.
✨Practice Professional Communication
Effective communication is crucial in this role. During the interview, practice speaking clearly and confidently. You might even want to role-play common scenarios you could face at the reception desk, ensuring you convey a polished and professional demeanour.
