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- Tasks: Deliver exceptional client service and support for a top-notch workplace experience.
- Company: Join Anabas, a dynamic National Facilities Management company.
- Benefits: Enjoy a £30,000 salary, 28 days holiday, and great perks.
- Why this job: Be the face of client interactions and make a real impact.
- Qualifications: Experience in customer service and a passion for high standards.
- Other info: Flexible shifts with opportunities for growth and recognition.
The predicted salary is between 24000 - 36000 £ per year.
Anabas is a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers. Anabas is currently seeking to employ an experienced Floor Captain to provide an exceptional client experience through the delivery of their duties.
The Floor Captain role is very client interactive and therefore needs the position holder to be able to provide great customer service, high standards in operational delivery and the ability to understand what is needed to ensure the client requirements are met. Training will be given to enable you to carry out your role effectively. This is a full time, permanent position, working varying shifts Monday to Friday, from 07:00 to 19:00 (40 hrs per week).
Your responsibilities will include:
- Take ownership and responsibility in providing support and resolution for our client’s teams ensuring a 5 star service is experienced by all.
- Flexibility in times of work and approach to undertaking other tasks which may sit outside of the Floor Captain role.
- Building rapport through liaison with client meeting/event hosts and agency office leads to understand expectations and requirements thereof.
Benefits:
- Salary - £30,000
- 28 days holiday per year and Bank Holidays.
- Employee Assistance Programme.
- Recognition and Reward scheme.
- Life Insurance 1 X annual salary.
- Aviva Digital GP service.
- Recommend a friend scheme.
- Company events.
Sound like the job for you? We look forward to receiving your application soon!
Floor Captain VA2534 London employer: Anabas (UK 2) Ltd
Contact Detail:
Anabas (UK 2) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Captain VA2534 London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Anabas. Understanding their values and how they support corporate office occupiers will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the Floor Captain role is all about providing a 5-star service, think of examples from your past experiences where you've gone above and beyond for clients. This will help you shine during the interview.
✨Tip Number 3
Be flexible and open-minded! The job description mentions varying shifts and tasks outside the typical Floor Captain role. Show that you're adaptable and ready to take on new challenges – it’ll make you stand out as a candidate who can truly support the team.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Anabas site. It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team.
We think you need these skills to ace Floor Captain VA2534 London
Some tips for your application 🫡
Show Your Customer Service Skills: Since the Floor Captain role is all about providing a top-notch client experience, make sure to highlight your customer service skills in your application. Share specific examples of how you've gone above and beyond for clients in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the posting to show that you understand what Anabas is looking for in a Floor Captain.
Be Clear About Your Flexibility: The job requires flexibility in working hours, so be upfront about your availability. Mention any previous experience with varying shifts or adapting to different tasks, as this will show you're ready to take on the challenge.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets seen by the right people at Anabas. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Anabas (UK 2) Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Anabas. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Floor Captain, you'll be interacting with clients regularly. Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight how you resolved issues or went above and beyond to meet client needs.
✨Demonstrate Flexibility and Adaptability
The role requires flexibility in work hours and tasks. Be ready to discuss situations where you've had to adapt quickly to changing circumstances. This will illustrate your ability to handle the dynamic nature of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or specific expectations for the Floor Captain role. This shows that you're engaged and serious about the position.
