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- Tasks: Deliver exceptional client experiences and ensure high operational standards.
- Company: Dynamic National Facilities Management company focused on great workplace experiences.
- Benefits: £30,000 salary, 28 days holiday, life insurance, and employee assistance programme.
- Why this job: Join a vibrant team and make a real impact in client interactions.
- Qualifications: Customer service skills and a flexible approach to tasks.
- Other info: Full-time role with training provided and opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Anabas is a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers. Anabas is currently seeking to employ an experienced Floor Captain to provide an exceptional client experience through the delivery of their duties. The Floor Captain role is very client interactive and therefore needs the position holder to be able to provide great customer service, high standards in operational delivery and ability to understand what is needed to ensure the client requirements are met. Training will be given to enable you to carry out your role effectively. This is a full time, permanent position, working varying shifts Monday to Friday, from 07:00 to 19:00 (40 hrs per week). The closing date for new applications will be the 15th December 2025.
Your responsibilities will include:
- Take ownership and responsibility in providing support and resolution for our client’s teams ensuring a 5 star service is experienced by all.
- Flexibility in times of work and approach to undertaking other tasks which may sit outside of the Floor Captain role.
- Building rapport through liaison with client meeting/event hosts and agency office leads to understand expectations and requirements thereof.
- All service lines will fall under floor captain's responsibility.
Benefits:
- Salary - £30,000
- 28 days holiday per year and Bank Holidays.
- Employee Assistance Programme.
- Recognition and Reward scheme.
- Life Insurance 1 X annual salary.
- Aviva Digital GP service.
- Recommend a friend scheme.
- Company events.
Sound like the job for you? We look forward to receiving your application soon!
Floor Captain VA2534 employer: Anabas (UK 2) Ltd
Contact Detail:
Anabas (UK 2) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Captain VA2534
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Anabas. Check out their website and social media to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the Floor Captain role is all about providing a top-notch client experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your ability to deliver that 5-star service.
✨Tip Number 3
Be flexible and open-minded! The job description mentions that you'll need to take on tasks outside of the typical Floor Captain duties. Show your willingness to adapt and tackle new challenges by discussing how you've successfully handled unexpected situations in previous roles.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly through our site, you’ll be one step closer to landing that Floor Captain position. Don’t wait too long, though – the closing date is coming up!
We think you need these skills to ace Floor Captain VA2534
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to create a great experience for clients in your previous roles.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tweak your CV and cover letter to reflect the specific skills and experiences that match the Floor Captain role at Anabas.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you’re the perfect fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need there!
How to prepare for a job interview at Anabas (UK 2) Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Anabas and its mission. Understand their focus on providing a great workplace experience and how they support corporate office occupiers. This knowledge will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Floor Captain, you'll need to provide exceptional client experiences. Prepare examples from your past roles where you've gone above and beyond for customers. Highlight your ability to build rapport and resolve issues effectively, as this will be key in demonstrating your fit for the position.
✨Be Ready for Flexibility Questions
Since the role requires flexibility in work hours and tasks, be prepared to discuss your availability and willingness to adapt. Think of instances where you've successfully managed changing priorities or taken on additional responsibilities, and share those stories during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Floor Captain. This not only shows your interest but also helps you gauge if the company culture aligns with your expectations.
