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- Tasks: Support Facilities Management services across multiple client sites and ensure high-quality service delivery.
- Company: Join Anabas, a leading Facilities Management company focused on creating supportive workplace environments.
- Benefits: Enjoy a competitive salary, 33 days holiday, and ongoing training opportunities.
- Why this job: Make a real impact by supporting teams and enhancing client experiences in a dynamic environment.
- Qualifications: Experience in Facilities Management or similar client-facing roles with strong organisational skills.
- Other info: Clear career progression opportunities into an Account Manager position.
The predicted salary is between 45000 - 63000 £ per year.
Location: Central London (multiple client sites)
Salary: £45,000
Contract: Full-time, permanent (40 hours per week, Monday–Friday)
Anabas is a national Facilities Management company specialising in delivering high-quality workplace experiences for corporate office occupiers. We take pride in creating environments where people feel supported, valued, and able to perform at their best.
We are seeking a Facilities Operations Support Manager to work alongside our Account Director, supporting the delivery of FM services across multiple client accounts in Central London. This is a highly visible, client-facing role suited to someone who values professionalism, collaboration, and outstanding service delivery.
The Role
As Facilities Operations Support Manager, you will provide day-to-day operational support to our site-based Facilities Managers and their teams, ensuring our clients receive a consistent and high-quality service. You will be a trusted presence on site — approachable, dependable, and proactive — helping to resolve issues quickly and supporting teams to succeed.
Key Responsibilities
- Support the delivery of Facilities Management services across multiple client sites
- Build strong, professional relationships with clients and on-site teams
- Provide guidance and operational support to site-based Facilities Managers
- Take ownership of contract administration, including estimates and quotations
- Support recruitment, onboarding, and ongoing training of operational teams
- Ensure Health & Safety standards, processes, and records are fully compliant and up to date
- Provide hands-on operational support during peak periods or where staffing challenges arise
- Identify opportunities to improve service delivery and operational processes
- Prepare and contribute to monthly client reports as directed by the Account Manager
- Act as the main operational point of contact in the absence of the Account Manager
About You
- Experience in Facilities Management or a similar operational, client-facing environment
- A professional, calm, and approachable manner
- Strong organisational skills with a proactive, solutions-focused mindset
- Comfortable working across multiple sites and managing competing priorities
- Committed to delivering excellent service and supporting teams on the ground
What We Offer
- Salary: £45,000 per annum
- 33 days holiday per year (including Bank Holidays)
- Employee Assistance Programme
- Recognition and Reward Scheme
- Life Insurance (1 x annual salary)
- Aviva Digital GP Service
- Cycle to Work Scheme
- Recommend a Friend Scheme
- Company events
- Ongoing training and development opportunities
This role offers clear career development, with the opportunity to progress into an Account Manager position as your experience grows. If you are looking for a role where you can make a genuine impact, support people, and deliver a high standard of service, we would be pleased to receive your application.
Facilities Operations Support Manager VA2600 employer: Anabas (UK 2) Ltd
Contact Detail:
Anabas (UK 2) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operations Support Manager VA2600
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Anabas prides itself on professionalism and collaboration, so be ready to showcase how you embody these traits in your past experiences.
✨Tip Number 3
Don’t just wait for job postings to come to you! Keep an eye on our website and apply directly through it. This shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that can leave a lasting impression and reinforce your enthusiasm for the role. Plus, it shows you’re proactive and detail-oriented!
We think you need these skills to ace Facilities Operations Support Manager VA2600
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Facilities Operations Support Manager role. Highlight your experience in Facilities Management and any client-facing roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values at Anabas. Be sure to mention your commitment to delivering excellent service and supporting teams.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love proactive individuals who can think on their feet, so share specific instances where you've improved service delivery or resolved issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on the opportunity to join our fantastic team!
How to prepare for a job interview at Anabas (UK 2) Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Anabas and its approach to Facilities Management. Understand their values, services, and client relationships. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Client-Facing Skills
As this role is highly visible and client-facing, prepare examples from your past experiences where you've successfully built professional relationships or resolved issues for clients. Highlight your calm and approachable manner, as well as your proactive solutions-focused mindset.
✨Demonstrate Organisational Prowess
Be ready to discuss how you manage competing priorities and ensure operational efficiency across multiple sites. Share specific strategies or tools you use to stay organised and keep teams on track, as this will resonate with the responsibilities of the role.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview that reflect your understanding of the role and the company. For instance, inquire about the challenges faced by the current Facilities Managers or how Anabas measures success in service delivery. This shows you're engaged and thinking critically about the position.
