At a Glance
- Tasks: Lead a team to deliver top-notch facilities management and ensure client satisfaction.
- Company: Join Anabas, a dynamic National Facilities Management company focused on great workplace experiences.
- Benefits: Enjoy a competitive salary, 33 days holiday, and various employee perks.
- Other info: Full-time role with excellent training and development opportunities.
- Why this job: Be the face of Anabas, making a real impact in a prestigious London location.
- Qualifications: Experience in facilities management and strong customer service skills required.
The predicted salary is between 55000 - 55000 £ per year.
At Anabas, we are a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers. Anabas is currently seeking to employ an experienced and adaptable Facilities Manager to provide an exceptional client experience through the delivery of their duties to one of our prestigious clients in the St James Square area of London.
You will be in a client facing role and required to provide a 5-star customer experience. As the Facilities Manager you will be the first point of contact that the client has with Anabas. It is critical that the job holder demonstrates professionalism, flexibility, ownership, and responsibility for attending to the client’s needs on site. You will have total responsibility for the service delivery of facilities management on site and be a great team player.
Your responsibilities will include:
- Management of Anabas staff on site
- Monitor and coordinate the supplier team
- Identify areas of improvement in delivery of the services and processes; implementing change as required
- Ensure customer service is at the heart of the way the FM services are delivered
- Work closely with the on-site teams to ensure all aspects of performance targets are met and all works are carried out effectively, efficiently, and in a safe manner
- Ensure operational statutory compliance and completion of PPM works on site
- Deal with reactive situations and manage incident reports as necessary
- Manage all P&L matters relating to the client contract, billing model and ACW works
Working Hours: This is a full time, permanent position. Monday to Friday 8:00am to 5:00pm, 40 hours per week.
Benefits include:
- Salary - £55,000
- 33 days holiday per year including Bank Holidays
- Employee Assistance Programme
- Recognition and Reward scheme
- Life Insurance 1 x annual salary
- Aviva Digital GP service
- Cycle 2 Work scheme
- Recommend a friend scheme
- Company events
- Training & development opportunity
Sound like the job for you? We look forward to receiving your application soon!
Facilities Manager VA2751 employer: Anabas (UK 2) Ltd
Anabas is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. Located in the prestigious St James Square area of London, our Facilities Manager role provides a unique opportunity to engage with clients directly, ensuring a 5-star customer experience while benefiting from comprehensive training and development programmes. With competitive salaries, generous holiday allowances, and a supportive team environment, Anabas is committed to fostering a rewarding workplace for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager VA2751
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings at Anabas or similar companies.
✨Tip Number 2
Prepare for that interview! Research Anabas and understand their values and client expectations. Think about how your experience aligns with providing a 5-star customer experience, and be ready to share specific examples during your chat.
✨Tip Number 3
Show off your adaptability! In facilities management, things can change quickly. Be prepared to discuss how you've handled unexpected situations in the past and how you can bring that flexibility to the role at Anabas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Anabas team and ready to take on the responsibilities of a Facilities Manager.
We think you need these skills to ace Facilities Manager VA2751
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities Manager role. Highlight your experience in client-facing positions and any relevant skills that align with delivering a 5-star customer experience. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Anabas. Share specific examples of how you've managed teams or improved service delivery in the past. We love a good story!
Showcase Your Professionalism:Since you'll be the first point of contact for our clients, it's crucial to demonstrate professionalism in your application. Use a clear and concise format, and make sure there are no typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team at Anabas!
How to prepare for a job interview at Anabas (UK 2) Ltd
✨Know Your Client
Before the interview, research Anabas and their approach to facilities management. Understand their values and how they prioritise customer experience. This will help you tailor your responses to show that you align with their mission.
✨Showcase Your Flexibility
As a Facilities Manager, adaptability is key. Prepare examples from your past experiences where you've successfully managed unexpected challenges or changes. Highlighting your flexibility will demonstrate that you're ready to handle the dynamic nature of the role.
✨Emphasise Teamwork
Since you'll be managing staff and working closely with teams, be ready to discuss your teamwork skills. Share specific instances where you collaborated effectively with others to achieve a common goal, showcasing your ability to be a great team player.
✨Prepare for Customer Service Scenarios
Given the emphasis on providing a 5-star customer experience, think about potential scenarios you might face in the role. Prepare to discuss how you would handle difficult situations or complaints, demonstrating your commitment to exceptional service delivery.
