Cleaning Manager VA2489 in Birmingham

Anabas are a dynamic, national Facilities Management company whose focus lies in supporting corporate office occupiers who look for a great workplace experience. We are looking to recruit a skilled Cleaning Coordinator to provide supervision and leadership of the cleaning services provided to our client as part of the cleaning team at one of our prestigious client sites in Birmingham.

You will manage and provide a range of cleaning services conforming to established process and standards of excellence. This is a permanent position working Monday to Friday 1:00pm to 9:00pm 37.5 hours a week at an annual salary of £30,000. A flexible attitude to the working hours and shift is required from the suitable applicant.

To have direct responsibility for approx. 10 on site employees within a day and evening housekeeping team. To own management responsibility for ensuring a seamless and invisible provision of cleaning and soft services. To co-ordinate relevant and appropriate staffing levels according to the service contract and ensure that these employees are fulfilling their duties and responsibilities in line with the contract specification. To co-ordinate staffing levels as the need may arise in the Central Birmingham area, supporting our wider business objectives and client needs. To ensure that Anabas delivers an excellent service delivery across all areas, and performance against SLAs and client contract requirements. To uphold and support Anabas company ethos with regards to; SSoW, industry best practice, security, colleague engagement, customer advocacy, business growth and overall H&S for the cleaning team and subsequent provisions.

• To ensure all cleaning is carried out under specific instructions, systems of work and in line with industry standard and agreed specification.
• To be accountable for quality of work and tasks within the cleaning remit.
• To ensure all problems and/or queries are dealt with in a timely manner and in accordance with KPI's.
• To provide assistance where appropriate in line with the service level agreement and assignment instructions.
• Responsibility for ensuring that the contract is fully staffed at all times.
• Responsibility for managing payroll processes for all direct reports and ensuring timely.
• To manage stock levels of chemicals, materials and consumables.
• To provide a proactive and customer focused service that is tailored to our client’s individual needs and supports their core activities, with a consistent and best in class approach.
• Provide support to Bids & Tenders as required.
• To work flexible shift patterns to positively and effectively manage and support both day & evening teams.

Adhere to approved operational procedures. Participate in the staff appraisal and development scheme, one to one performance discussions and attend identified training to ensure continuous learning and improvement. Comply fully with health and safety requirements, legislation, regulations, policies and procedures. Have an overall understanding of the risks and implications associated with the requirements of the role and takes appropriate action to mitigate any potential consequences.

BICS Preferred. Proficiency in verbal and written English.

33 days holiday per year.