Helpdesk Coordinator: Service Delivery & Client Support
Helpdesk Coordinator: Service Delivery & Client Support

Helpdesk Coordinator: Service Delivery & Client Support

Full-Time 16299 - 29130 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage incoming requests and coordinate subcontractors for top-notch service delivery.
  • Company: Leading facilities management provider with a focus on client support.
  • Benefits: Competitive salary of £27,165 per annum and full-time hours.
  • Why this job: Join a service-driven team and make a real difference in client support.
  • Qualifications: Strong organisational skills and a passion for excellent customer service.
  • Other info: Opportunity to grow in a dynamic and supportive work environment.

The predicted salary is between 16299 - 29130 £ per year.

A leading facilities management provider is seeking a Helpdesk Coordinator for its Darlington Business Support Centre. The role includes managing incoming requests, coordinating subcontractors, and continuously improving service delivery.

Ideal candidates should have strong organizational skills and provide excellent customer service. The position offers a salary of £27,165 per annum with full-time hours. Join the team to contribute to a service-driven environment.

Helpdesk Coordinator: Service Delivery & Client Support employer: ANABAS (UK 2) LIMITED

As a leading facilities management provider, we pride ourselves on fostering a collaborative and supportive work culture at our Darlington Business Support Centre. Employees enjoy competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all while contributing to a service-driven environment that values excellence in customer support.
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Contact Detail:

ANABAS (UK 2) LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Helpdesk Coordinator: Service Delivery & Client Support

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by practising common questions related to service delivery and client support. We want to show off our organisational skills and customer service prowess!

✨Tip Number 3

Follow up after your interview with a thank-you email. It’s a great way to reiterate our interest in the role and remind them why we’re the perfect fit for their team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.

We think you need these skills to ace Helpdesk Coordinator: Service Delivery & Client Support

Organizational Skills
Customer Service
Service Delivery Management
Request Management
Coordination Skills
Communication Skills
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Organisational Skills: When you're writing your application, make sure to highlight your organisational skills. We want to see how you manage tasks and keep everything running smoothly, just like a well-oiled machine!

Customer Service is Key: Since this role is all about client support, don’t forget to share your experiences in providing excellent customer service. We love candidates who can demonstrate their ability to handle requests with a friendly and professional approach.

Tailor Your Application: Make your application stand out by tailoring it to the job description. Use keywords from the posting, like 'service delivery' and 'subcontractors', to show us you understand what we’re looking for.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details!

How to prepare for a job interview at ANABAS (UK 2) LIMITED

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Helpdesk Coordinator role. Familiarise yourself with the responsibilities like managing incoming requests and coordinating subcontractors. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Showcase Your Organisational Skills

Since strong organisational skills are key for this role, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised tasks and ensured smooth service delivery, as this will highlight your suitability for the job.

✨Emphasise Customer Service Excellence

As a Helpdesk Coordinator, providing excellent customer service is crucial. Think of specific instances where you've gone above and beyond for a client or resolved a challenging situation. Sharing these stories will illustrate your commitment to service and your ability to handle client interactions effectively.

✨Prepare Questions for Them

Interviews are a two-way street, so come prepared with thoughtful questions about the company and the team you'll be working with. Ask about their approach to service delivery improvements or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Helpdesk Coordinator: Service Delivery & Client Support
ANABAS (UK 2) LIMITED
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