TikTok Shop Growth Lead/CSM in London

TikTok Shop Growth Lead/CSM in London

London Full-Time 36000 - 60000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Drive growth for major brands on TikTok Shop and build strong client partnerships.
  • Company: Join a fast-growing TikTok Shop agency with a startup vibe.
  • Benefits: Competitive salary, remote work, and opportunities for personal growth.
  • Other info: Exciting chance to lead and innovate in a high-energy environment.
  • Why this job: Be part of a dynamic team reshaping social commerce and make a real impact.
  • Qualifications: 2+ years in TikTok Shop, strong communication skills, and a passion for creativity.

The predicted salary is between 36000 - 60000 € per year.

Who We Are

Reach Social is an official TikTok Shop Partner. We have become one of the fastest growing TikTok Shop agencies in the US servicing 79 figure household brands. Our ambition is to become the most sought-after social commerce partner in the market. This is a ground-floor opportunity to be part of a hungry, high-performance team that is rewriting the playbook for social commerce. We move fast, hold ourselves to a standard of excellence, and expect everyone to bring relentless hustle, creativity, and accountability. If you want startup energy with the ability to impact major household brands, this is the place.

Description

We are looking for a driven operator and client growth strategist who thrives in fast-moving, high-stakes environments. You should be excited to dive into every part of the TikTok Shop ecosystem—viral content, affiliate marketing, offers, and operations—and be ready to wear multiple hats. This role demands someone who embraces challenges, thinks creatively under pressure, and pushes for excellence in everything they do. The ideal candidate is passionate about TikTok, great at building client partnerships, and has the grit to chase ambitious growth goals.

Responsibilities

  • Build long-term partnerships with clients, setting realistic but ambitious expectations
  • Act as the primary point of contact and trusted advisor for client relationships
  • Proactively identify growth opportunities and cross-sell agency services
  • Own and deliver client projects on time with excellence
  • Educate clients on TikTok Shop ecosystem and growth levers
  • Manage and motivate a remote team of shop assistants, ensuring high-quality execution
  • Review work, provide feedback, and maintain high performance standards
  • Design and execute growth strategies that drive GMV for clients
  • Analyze content and competitor landscapes; identify what wins and why
  • Craft creator briefs across top-funnel education and bottom-funnel conversion campaigns
  • Develop affiliate criteria and manage affiliate recruitment
  • Build and optimize offer/promotion strategies
  • Track KPIs, report results, and iterate quickly to maximize growth
  • Stay ahead of TikTok shopping features, tools, and trends to unlock new opportunities

What Success Looks Like

  • Managing a portfolio of 58 high-value clients
  • Deep, trusted client relationships (best friends level)
  • Anticipating and preventing churn with >95% accuracy
  • Driving meaningful GMV growth across all client shops
  • Training future growth hires and stepping into a leadership role

Qualifications

  • 2+ years experience in TikTok Shop
  • Obsession with TikTok, creators, and consumer behavior on the platform
  • Exceptional communication and relationship-building skills
  • Strong analytics mindset; able to interpret data into growth strategies
  • Excellent project management and organizational abilities
  • Hustler mentality: thrives in startup mode, resourceful, and thrives under pressure
  • Relentless pursuit of excellence and a bias toward action
  • Willingness to learn fast, iterate, and never settle for good enough

TikTok Shop Growth Lead/CSM in London employer: AMZ Advisers

At Reach Social, we pride ourselves on being a dynamic and innovative employer that fosters a high-performance culture where creativity and accountability thrive. As a TikTok Shop Growth Lead, you'll have the unique opportunity to work with major household brands in a fast-paced environment, driving impactful growth strategies while enjoying comprehensive support for your professional development. Our commitment to excellence and a collaborative remote team atmosphere ensures that every employee can make a significant impact and grow alongside the company.

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Contact Detail:

AMZ Advisers Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land TikTok Shop Growth Lead/CSM in London

Tip Number 1

Network like a pro! Get out there and connect with people in the TikTok Shop space. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or mentors. Building relationships can open doors that you didn’t even know existed.

Tip Number 2

Show off your TikTok skills! Create content that showcases your understanding of the platform and its trends. Whether it’s a viral video or a clever campaign idea, let your creativity shine. This not only demonstrates your passion but also gives potential employers a taste of what you can bring to the table.

Tip Number 3

Prepare for interviews by diving deep into the company’s work. Research their clients, campaigns, and overall strategy. When you walk into that interview, you want to impress them with your knowledge and ideas on how you can contribute to their growth. We love seeing candidates who are genuinely interested!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for talent that fits our high-performance culture. So, take that leap and show us what you’ve got!

We think you need these skills to ace TikTok Shop Growth Lead/CSM in London

Client Relationship Management
Growth Strategy Development
Project Management
Analytical Skills
Communication Skills
Creativity Under Pressure
Team Management

Some tips for your application 🫡

Show Your Passion for TikTok:Make sure to highlight your love for TikTok and how you engage with the platform. We want to see your enthusiasm for social commerce and how you can leverage TikTok's unique features to drive growth.

Tailor Your Application:Don’t just send a generic application! We’re looking for candidates who understand our mission and values. Make it personal by aligning your experiences with what we do at Reach Social and how you can contribute to our ambitious goals.

Demonstrate Your Analytical Skills:Since this role involves a lot of data interpretation, showcase your analytical mindset. Share examples of how you've used data to inform strategies or drive results in previous roles. We love numbers that tell a story!

Be Authentic and Creative:Let your personality shine through in your application. We appreciate creativity and authenticity, so don’t be afraid to show us who you are. Remember, we’re a startup with a vibrant culture, and we want to see how you fit into that!

How to prepare for a job interview at AMZ Advisers

Know Your TikTok Inside Out

Make sure you’re well-versed in the TikTok Shop ecosystem. Familiarise yourself with viral content trends, affiliate marketing strategies, and how to leverage offers effectively. This knowledge will not only impress your interviewers but also show that you're genuinely passionate about the platform.

Showcase Your Client Relationship Skills

Prepare examples of how you've built and maintained strong client partnerships in the past. Highlight your ability to set ambitious yet realistic expectations and how you've proactively identified growth opportunities. This will demonstrate your fit for a role that requires exceptional communication and relationship-building skills.

Demonstrate Your Analytical Mindset

Be ready to discuss how you’ve used data to drive growth strategies. Bring examples of how you’ve analysed content and competitor landscapes to identify winning strategies. This will showcase your strong analytics mindset and your ability to turn insights into actionable plans.

Embrace the Hustle Mentality

Prepare to talk about your experiences in fast-paced environments. Share stories that highlight your resourcefulness and how you thrive under pressure. This will resonate well with the company’s startup energy and their expectation for relentless hustle and accountability.