Senior Learning and Development Coordinator

At Amwins Global Risks, we succeed together. We’re forging relationships that are built to last. With over 700 employees around the world and a global footprint across more than 150 countries, we’ve cemented our place as a top 10 contributor to Lloyd’s. Insurance is a relationship‑based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow. We believe in a flat organisational structure that prizes expertise and relationships equally. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.

The Learning & Development Administrator supports the coordination and administration of learning, onboarding, professional qualifications and development programmes across Amwins Global Risks. The role ensures learning systems, events, compliance activity and development initiatives are delivered accurately, efficiently and on time.

• Onboarding & New Joiners: Coordinate onboarding for new joiners, contractors, internal transfers and managers, working closely with HR and Apprentices. Set up and maintain new‑starter curriculums on Amwins University, ensuring learners are enrolled on the correct modules. Manage onboarding invitations, inductions and required training courses. Support Lloyd’s Tours and onboarding activity where appropriate.
• Learning Systems & eLearning Administration: Administer the Learning Management System (Amwins University/Cornerstone), including events, sessions, trainers, vendors and learner bookings. Manage rosters, bulk uploads, course resets, curriculum updates and learner groups. Produce learning, attendance and evaluation reports. Support eLearning administration using platforms such as Articulate and Learning Pool, including module updates, reviews and refresher schedules. Coordinate compliance‑led learning updates with the L&D Manager and Compliance team. Respond to enquiries within the learning inbox in a timely manner.
• Events & Training Logistics: Coordinate training events across London and Cheltenham, including room bookings, facilities set‑ups, technology and catering. Arrange new joiner lunches and workshops. Prepare training materials and liaise with internal and external suppliers. Collect and manage post‑training feedback using MS Forms.
• Professional Qualifications & Apprenticeships: Administer CII memberships, enrolments, renewals and exams. Maintain apprentice memberships, trackers and reports. Support apprenticeship activity, including end‑point assessments, in liaison with the L&D Manager. Produce monthly CII and apprenticeship reporting.
• Mentoring, Engagement & Programmes: Support the administration of mentoring programmes, including mentor/mentee matching and review activity. Assist with wellbeing, charity and employee engagement initiatives.
• Data, Compliance & Administration: Maintain accurate L&D, compliance and evaluation data. Administer IT‑led training via QA and ServiceNow requests. Process supplier invoices and support additional learning initiatives, including parental coaching. Provide general L&D administrative support as required.

Essential Skills & Experience: Proven experience in a coordinative or administrative role, ideally within Learning & Development, HR or a professional services environment. Strong organisational and time‑management skills, with the ability to manage multiple activities, deadlines and competing priorities. Excellent attention to detail, particularly when working with records, reports and systems. Clear and confident written and verbal communication skills, with the ability to deal professionally with colleagues and external suppliers. Experience supporting or coordinating events or programmes, either face‑to‑face or virtual. Confidence using digital tools and systems, including Microsoft Outlook, Excel, Teams and Word. Experience maintaining accurate data and producing basic reports. A customer‑focused and proactive approach, responding to queries in a timely, professional manner. Ability to work collaboratively as part of a team, while also managing tasks independently. Professionalism and discretion when handling sensitive or confidential information.

Desirable Skills & Experience: Experience working in a regulated or compliance‑led environment (e.g. mandatory training, CPD, professional standards). Previous experience administering a Learning Management System (LMS) or similar platform. Experience supporting early careers programmes, onboarding, internships or graduate schemes. Familiarity with budget tracking, invoices or supplier coordination. Experience working with external training providers or suppliers. Exposure to HR or L&D systems such as performance management tools or service request platforms.

Occasional travel may be required.