Junior Account Handler

At Amwins Global Risks, we succeed together. We’re forging relationships that are built to last. With over 700 employees around the world and a global footprint across more than 150 countries, we have cemented our place as a top 10 contributor to Lloyd’s. Insurance is a relationship-based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow. We believe in a flat organisational structure that prizes expertise and relationships equally. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone can be themselves.

Work as part of the North American team servicing business as required by the Division, the role offers elements of on the job and off the job learning leading to an insurance industry recognised qualification. Throughout the programme the jobholder will be required to evidence their knowledge, skills, competence and ability in the job role. The main purpose of the role is to provide administrative support to the Technical Team and Broking Divisions ensuring the client needs are met.

• Day to day client servicing from initial submission of risks to hand over to technical team for invoicing.
• Create and maintain electronic files.
• Draft Open Market Reform Contracts including endorsements and any adjustments, ensuring conditions and terms of cover in response to client’s needs.
• Produce client documentation as required by departmental procedures, complying with internal service standards and FCA, ensuring Contract Certainty.
• Diary subjectivities/premium payment warranties and conditions and liaise with client and Broker to ensure they are complied with.
• Prepare statistical analysis including loss runs where necessary.
• Accurately complete check lists ready for processing in Cheltenham.
• File all documents in a timely manner so they are accurate and up-to-date.
• Liaising with Cheltenham to ensure prompt and accurate issuance of invoices.
• Build strong working relationships with Amwins/Amwins Global Risks International offices and independent producers, underwriters, and Cheltenham, attending internal and external meetings as required.
• Check Client/Insurer/and Third Party accounts are approved and set up in the broking system, preparing approval forms where necessary.
• Ensure compliance with external and internal guidelines and procedures at all times.
• Review internal reports and liaise with Cheltenham teams to ensure all client cashes and aged debts are cleared.
• Undertake any other responsibilities which may become necessary for the proper performance of the role.

• Able to follow documented processes and procedures for the production of documentation, data entry and information management.
• Proficient user of Microsoft Office programmes/Outlook and Internet Explorer.
• Can manage own workload and act independently.
• Strong communication skills (including written and verbal (both internally and externally)).
• Aptitude for mathematics.
• Understanding and affinity for relationship building.
• Ability to work collaboratively with others – strong interpersonal skills.