At a Glance
- Tasks: Provide top-notch security and customer service at the station.
- Company: Join a proud employee-owned company focused on inclusivity.
- Benefits: Earn £12.60/hour, enjoy 28 days holiday, and access training opportunities.
- Why this job: Be a visible presence, help others, and make a difference every day.
- Qualifications: Must have security experience and a current SIA licence.
- Other info: Flexible zero hours contract with great career development potential.
The predicted salary is between 10 - 15 £ per hour.
PAY RATE: £12.60 per hour
HOURS: Zero Hours Contract
THE ROLE: To provide a professional and welcoming security customer service to station visitors, contractors and travellers. Providing direction and assistance as required, managing Gateline access and egress control, assisting in emergencies and evacuations, in compliance with the site Assignment Instructions.
RESPONSIBILITIES:
- Acting as a highly visible deterrent.
- Assisting members of the public and providing directions.
- Carrying out static and foot patrols.
- Controlling station access and egress.
- Ensuring all health and safety procedures are adhered to.
- Providing a high level of customer service.
- Responding to onsite incidents and notifying the appropriate authorities.
- Reporting and recording onsite incidents.
SKILLS:
- You have at least one year of security experience.
- You are capable of dealing with a variety of situations and are very customer service-focused.
- You are able to communicate clearly and effectively, attaining a good standard of verbal and written English.
- You have good organisational and record-keeping skills.
- You are IT literate and able to use Microsoft Office applications.
- You are well-presented at all times.
LICENCE REQUIREMENTS:
- You must have a current SIA security Licence.
- Possession of a First Aid at Work Certificate is desirable.
INTERVIEW REQUIREMENTS:
Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.
JOB REQUIREMENTS:
You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).
BENEFITS:
- We are employee-owned, making you a beneficiary of our future success.
- 28 days paid holiday (accrued & pro-rata).
- Enrolment in NEST pension scheme.
- Training and development opportunities.
- Wagestream app enables you to draw down up to 40% of your pay before your regular pay day; a great aid to budgeting.
- Excellent service and outstanding acts can be recognised through our OTS (On The Spot) scheme; a voucher and potential submission to the Amulets awards scheme.
- Full company uniform.
OUR COMMITMENT TO EQUALITY, DIVERSITY AND INCLUSION: We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.
Relief Rail Security Officer Amulet in Milton Keynes employer: Amulet
Contact Detail:
Amulet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Rail Security Officer Amulet in Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Amulet. Check out their website and social media to see what they value. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous security experience aligns with the role of Relief Rail Security Officer. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress to impress! Since this role is all about professionalism and customer service, make sure you look sharp for your interview. A well-presented appearance can make a great first impression and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the position!
We think you need these skills to ace Relief Rail Security Officer Amulet in Milton Keynes
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've helped others in previous roles, especially in security. Use specific examples to show us how you’ve gone above and beyond!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make sure your written English is top-notch, as communication is key in this role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific responsibilities and skills from the listing that you possess, so we can see you’re a great fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Amulet
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Relief Rail Security Officer. Familiarise yourself with the key tasks like managing Gateline access and providing customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is heavily focused on customer service, prepare examples from your past experience where you've successfully assisted customers or handled difficult situations. Be ready to discuss how you can provide a welcoming environment for station visitors and effectively communicate with them.
✨Prepare Your Documentation
Make sure you have all the required eligibility documents ready for the interview, such as your passport or birth certificate, utility bill, and proof of National Insurance. Having these at hand will demonstrate your organisation skills and readiness for the role.
✨Dress to Impress
As a security officer, being well-presented is crucial. Choose professional attire that reflects the seriousness of the role. This not only makes a good first impression but also shows that you take the position seriously and understand the importance of appearance in a customer-facing role.