At a Glance
- Tasks: Ensure passenger safety and comfort across the rail network while providing excellent customer service.
- Company: Join an employee-owned company committed to public safety and community support.
- Benefits: Competitive pay, up to 28 days holiday, pension scheme, and early pay access.
- Other info: Flexible shifts with opportunities for training and career development.
- Why this job: Make a real difference in public safety while gaining valuable experience.
- Qualifications: Strong communication skills and a calm approach to challenges; SIA Door Supervisor Licence required.
The predicted salary is between 13.18 - 13.18 £ per hour.
PAY RATE: £13.18 per hour
HOURS: 40hrs per week
THE ROLE: Are you passionate about public safety and customer service? Join our team as a Travel Safe Officer, where you’ll play a vital role in ensuring the safety, welfare, and comfort of passengers across the rail network.
RESPONSIBILITIES:
- Patrol trains and stations to ensure passenger safety and welfare.
- Support Station/Train Managers in managing anti-social behaviour (ASB), fare evasion, and enforcement of railway byelaws.
- Assist with customer inquiries and provide visible reassurance to the travelling public.
- Respond to safeguarding concerns and offer support to vulnerable individuals.
- Collaborate with rail staff, British Transport Police, and other stakeholders to maintain a safe and welcoming environment.
SKILLS:
- Excellent communication and interpersonal skills.
- A calm, confident approach to handling challenging situations.
- Ability to work independently and as part of a team.
- Flexibility to work shifts, including evenings and weekends.
LICENCE REQUIREMENTS:
- You must have a current SIA Door Supervisor Licence.
- Possession of a First Aid at Work Certificate and/or Fire Marshal is desirable.
JOB REQUIREMENTS:
You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).
BENEFITS:
- We are employee-owned, making you a beneficiary of our future success.
- Up to 28 days paid holiday (accrued & pro-rata) including bank holidays.
- Enrolment in NEST pension scheme.
- Training and development opportunities.
- Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting.
- Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards.
- Full company uniform.
OUR COMMITMENT TO EQUALITY, DIVERSITY & INCLUSION: We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.
Travel Safe Officer Amulet in Lincoln employer: Amulet
As a Travel Safe Officer with us, you will be part of an employee-owned company that prioritises public safety and customer service, offering a supportive work culture where your contributions are valued. Enjoy up to 28 days of paid holiday, opportunities for training and development, and the flexibility of accessing your pay early through the Wagestream app, all while working in a dynamic environment that champions equality, diversity, and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Safe Officer Amulet in Lincoln
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Travel Safe Officer Amulet. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Amulet. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Travel Safe Officer Amulet candidates.
✨Directly Apply to Amulet
Don’t forget to apply for the Travel Safe Officer Amulet role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Amulet.
We think you need these skills to ace Travel Safe Officer Amulet in Lincoln
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Amulet. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Amulet.
How to prepare for a job interview at Amulet
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Amulet.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Amulet.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Amulet.
