At a Glance
- Tasks: Provide a visible security presence and ensure safety for customers and staff.
- Company: Employee-owned security firm focused on inclusivity and development.
- Benefits: Competitive pay, paid holidays, pension scheme, and early pay access.
- Why this job: Make a real difference in community safety while developing valuable skills.
- Qualifications: SIA Door Supervisor Licence and strong communication skills required.
- Other info: Dynamic role with opportunities for training and career growth.
The predicted salary is between 12 - 16 £ per hour.
PAY RATE: £12.60 per hour
HOURS: Zero hours contract
THE ROLE: To provide a static security presence, offering a customer facing high profile level of reassurance, tackling low level antisocial behaviour in order to provide a safe and secure environment for customers and staff.
RESPONSIBILITIES:
- Provide a high level of customer service, attending to customer questions as and when required.
- Provide a high level of observation, identifying hazards, crimes, and security risks.
- Provide a clearly identifiable and visible security presence for passengers on stations.
- Update daily log and activity sheets.
- Deal with security, crime, and safeguarding incidents.
- Enforce the Railway Bylaws and other relevant legislation.
- Complete detailed incident reports.
- Maintain excellent communication with client and other officers.
- Crowd control duties when required.
- Management of queues and queuing systems as required.
- Deter and detect crime.
SKILLS:
- Strong attention to detail and observation skills.
- Excellent communication and interpersonal skills.
- Ability to remain calm and composed in high-pressure situations.
- Good problem-solving and decision-making abilities.
LICENCE REQUIREMENTS: You must have a current SIA Door Supervisor Licence. Possession of a First Aid at Work Certificate and/or Fire Marshal is desirable.
INTERVIEW REQUIREMENTS: Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.
JOB REQUIREMENTS: You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).
BENEFITS: We are employee-owned, making you a beneficiary of our future success. Paid holiday (accrued & pro-rata). Enrolment in NEST pension scheme. Training and development opportunities. Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting. Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards. Full company uniform.
OUR COMMITMENT TO EQUALITY, DIVERSITY & INCLUSION: We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.
Relief Security Officer Amulet in High Wycombe employer: Amulet
Contact Detail:
Amulet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer Amulet in High Wycombe
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Amulet. Check out their website and social media to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills, like attention to detail and communication, align with the role of a Relief Security Officer. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent Amulet well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Relief Security Officer Amulet in High Wycombe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Relief Security Officer. Use keywords from the job description to show we’re on the same page!
Show Off Your Customer Service Skills: Since this role is all about providing a high level of customer service, don’t forget to include examples of how you’ve excelled in this area. We want to see how you can reassure and assist customers effectively.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Amulet
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Relief Security Officer. Familiarise yourself with customer service expectations, security protocols, and how to handle antisocial behaviour. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. Think of examples from past experiences where you've successfully communicated with customers or handled difficult situations. This will demonstrate your interpersonal skills and ability to remain calm under pressure.
✨Prepare Your Documentation
Make sure you have all the necessary eligibility documents ready for the interview. Bring your passport or birth certificate, a recent utility bill, and proof of National Insurance. Being organised shows that you’re responsible and serious about the job.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you had to solve problems quickly and effectively. Be ready to discuss these during the interview, as the ability to make decisions in high-pressure situations is crucial for a Relief Security Officer. Highlighting your problem-solving skills will set you apart from other candidates.