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- Tasks: Provide a visible security presence and ensure customer safety at stations.
- Company: Employee-owned security firm focused on inclusivity and community.
- Benefits: Competitive pay, up to 28 days holiday, and early pay access through Wagestream.
- Other info: Opportunities for training, development, and recognition through awards.
- Why this job: Make a real difference in keeping customers safe while developing valuable skills.
- Qualifications: SIA Door Supervisor Licence required; strong communication and observation skills essential.
The predicted salary is between 27500 - 27500 £ per year.
PAY RATE: £13.26 per hour
HOURS: 18hrs per week Friday, Saturday and Sunday 18.15-00.15
THE ROLE: To provide a static security presence, offering a customer facing high profile level of reassurance, tackling low level antisocial behaviour in order to provide a safe and secure environment for customers and staff.
RESPONSIBILITIES:
- Provide a high level of customer service, attending to customer questions as and when required.
- Provide a high level of observation, identifying hazards, crimes, and security risks.
- Provide a clearly identifiable and visible security presence for passengers on stations.
- Update daily log and activity sheets.
- Deal with security, crime, and safeguarding incidents.
- Enforce the Railway Bylaws and other relevant legislation.
- Complete detailed incidents reports.
- Maintain excellent communication with client and other officers.
- Crowd control duties when required.
- Management of queues and queuing systems as required.
- Deter and detect crime.
SKILLS:
- Strong attention to detail and observation skills
- Excellent communication and interpersonal skills
- Ability to remain calm and composed in high-pressure situations
- Good problem‑solving and decision-making abilities
LICENCE REQUIREMENTS:
- You must have a current SIA Door Supervisor Licence.
- Possession of a First Aid at Work Certificate and/or Fire Marshal is desirable.
JOB REQUIREMENTS:
You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).
BENEFITS:
- We are employee-owned, making you a beneficiary of our future success
- Up to 28 days paid holiday (accrued & pro-rata) including bank holidays.
- Enrolment in NEST pension scheme.
- Training and development opportunities.
- Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting.
- Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards.
- Full company uniform
OUR COMMITMENT TO EQUALITY, DIVERSITY & INCLUSION: We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.
Relief Security Officer Amulet in Bicester employer: Amulet
Contact Detail:
Amulet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer Amulet in Bicester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that Relief Security Officer role.
✨Tip Number 2
Prepare for the interview by practising common questions related to security and customer service. We suggest role-playing with a mate to get comfortable with your responses and show off those excellent communication skills!
✨Tip Number 3
Dress the part! When you show up for an interview, make sure you look professional and presentable. A smart appearance reflects your commitment to the role and helps you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Relief Security Officer Amulet in Bicester
Some tips for your application 🫡
Show Off Your Customer Service Skills: In your application, make sure to highlight any experience you have in customer service. We want to see how you can provide that high-profile reassurance to customers, so share specific examples of how you've tackled similar situations before.
Be Detail-Oriented: Since the role requires strong attention to detail, ensure your application is free from typos and errors. We appreciate a well-organised application that reflects your ability to observe and report accurately, just like you would in the role.
Demonstrate Calmness Under Pressure: We know that security roles can get intense, so it’s important to show us how you stay composed in high-pressure situations. Share a story or two about times when you had to think on your feet and make quick decisions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Amulet
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Relief Security Officer. Familiarise yourself with customer service expectations, observation skills, and how to handle security incidents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you’ve resolved conflicts or provided reassurance to customers. This will demonstrate your interpersonal skills and ability to remain calm under pressure.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with antisocial behaviour or managing crowd control. Practise your responses to these scenarios, focusing on your problem-solving abilities and decision-making process. This will help you articulate your thought process during the interview.
✨Dress the Part
Even though it’s an interview, dressing smartly can make a great first impression. Aim for a professional look that reflects the security industry. This shows respect for the role and indicates that you take the opportunity seriously.