Travel Safe Officer - Northern Trains in Manchester

Amulet Security is recruiting motivated, professional and experienced Travel Safe Officers (TSOs) to join our team working on the Northern Trains contract, with an anticipated start date of January 2027.

As a Travel Safe Officer, you will play an important role in maintaining a safe, secure and welcoming environment for passengers, railway colleagues and members of the public across the railway network.

Working in partnership with Northern Trains, British Transport Police (BTP) and other railway stakeholders, you will provide a visible security presence, proactively identify and respond to potential risks, and contribute towards tackling crime, anti-social behaviour and vulnerability on the railway.

This is a dynamic, public-facing role that requires individuals who are confident, proactive and capable of working independently as well as part of a wider operational team.

Key Responsibilities

• Provide a visible and proactive security presence across railway stations and onboard train services.
• Deter, identify and report criminal activity, anti-social behaviour and other unwanted behaviours.
• Work collaboratively with British Transport Police, Northern Trains staff and other relevant stakeholders.
• Identify and support vulnerable individuals, ensuring appropriate safeguarding procedures are followed.
• Conduct regular patrols of station premises, platforms, concourses and surrounding areas.
• Respond professionally to incidents, emergencies and operational challenges.
• Produce accurate and timely incident reports, intelligence submissions and relevant documentation.
• Support railway safety initiatives, operational deployments and targeted enforcement activities.
• Promote a safe, welcoming and inclusive environment for passengers and railway colleagues.
• Maintain professional standards and ensure compliance with company policies, procedures and operational instructions.
• Pay and Benefits
• 4 on 2 off rolling schedule
• Contracted Full Time Hours
• Travel Pass for you and family
• Earn up to 28 days holidays
• Double pay on bank holidays
• Full Uniform and Equipment provided
• SIA Top ups and Renewals fully funded

All applicants must meet the following minimum criteria

• Hold a valid SIA Security Guarding or Door Supervisor licence.
• Have a minimum of 2 years' experience in either a security-related role or policing.
• Demonstrate excellent communication and interpersonal skills.
• Be confident dealing with challenging situations and members of the public.
• Have the ability to work independently and as part of a team.
• Demonstrate a professional approach, reliability and a strong work ethic.
• Be willing to work shifts, including evenings, weekends and bank holidays, in line with operational requirements.
• Screening and Vetting

All successful applicants will be subject to a comprehensive screening and vetting process, including checks undertaken in accordance with British Transport Police requirements.

Employment and deployment will be conditional upon successfully completing the required screening and vetting procedures.

Applicants must be prepared to undergo the necessary checks before commencing employment.

What We Are Looking For

We are looking for individuals who take pride in their work, demonstrate professionalism and understand the importance of maintaining public safety within the railway environment.

Previous railway experience would be advantageous but is not essential.

We particularly welcome applications from individuals with backgrounds in policing, security, public-facing enforcement or similar operational environments.

The successful candidates will have the confidence, initiative and commitment required to make a positive contribution to the railway network.