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- Tasks: Conduct audits to ensure quality standards and improve claims processes.
- Company: AmTrust, a global leader in insurance and risk management.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Join a dynamic team with opportunities for growth and collaboration.
- Why this job: Make a real difference in customer outcomes while enhancing your skills.
- Qualifications: Experience in claims handling or auditing, strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
AmTrust is a global insurance provider offering risk‑management solutions and business underwriting. Today AmTrust International underwrites over $1.8 billion of gross written premiums and employs more than 1500 employees globally. We are now looking for a Claims Auditor to join our team based out of either our London or Nottingham office. This role will be working closely with the Claims Quality Manager to enhance business performance and ensure alignment with tactical and strategic goals helping define and deliver the quality standards review and execution of risk‑based claims audits, including follow up and closure of any remedial actions, and adhere to all regulatory requirements.
Key Responsibilities
- Participate in the execution of claim's audits by ensuring Vulnerable Customers are correctly identified and appropriately managed.
- Review existing controls to ensure that these are providing sufficient assurances and identifying reoccurring themes and trends and communicating these to the relevant claim's teams, partnership managers and committees, where necessary.
- Highlight where good customer outcomes are not realised due to poor handling.
- Work with the Claim's Audit Manager to ensure that appropriate question sets are maintained and kept relevant within regulatory requirements.
To be successful in this role, you will have proven experience and understanding within claims best practice frameworks and experience within the claims environment - either as a claims handler, auditor or administrator. You’ll be a confident communicator with the ability to manage a variety of internal and external stakeholders at different levels. This role is ideal for someone who is organised, resilient, keen to work collaboratively with the wider team and able to work within short and often adjusting deadlines. Knowledge of quality assurance procedures and insurance experience would be beneficial.
Claims Auditor in Nottingham employer: AmTrust International
Contact Detail:
AmTrust International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Auditor in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work at AmTrust. A friendly chat can open doors and give you insights that might just help you land that Claims Auditor role.
✨Tip Number 2
Prepare for the interview by brushing up on your claims best practices. Be ready to discuss how you've handled audits or managed claims in the past. We want to see your experience shine through!
✨Tip Number 3
Show us your organisational skills! During the interview, share examples of how you've managed multiple tasks or deadlines. This will demonstrate your ability to thrive in a fast-paced environment like ours.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Claims Auditor in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Auditor role. Highlight your experience in claims best practices and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Communication Skills: As a Claims Auditor, you'll be working with various stakeholders. Use your application to demonstrate your confident communication style. Share examples of how you've effectively managed relationships in previous roles.
Highlight Your Organisational Skills: This role requires someone who can handle short deadlines and adjust to changes. In your application, mention specific instances where you've successfully managed multiple tasks or adapted to new challenges. We love a proactive approach!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to shine. Don’t miss out on this opportunity!
How to prepare for a job interview at AmTrust International
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of claims best practices and frameworks. Familiarise yourself with the specific processes and regulations that AmTrust adheres to, as this will show your understanding of the role and its importance in ensuring quality outcomes.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations related to claims audits. Think of examples from your past experience where you've identified issues or improved processes. This will demonstrate your problem-solving skills and ability to manage stakeholders effectively.
✨Showcase Your Communication Skills
As a Claims Auditor, you'll need to communicate findings clearly to various teams. Practice articulating complex ideas simply and confidently. You might even want to prepare a few key points about how you've successfully communicated with different stakeholders in the past.
✨Demonstrate Your Organisational Skills
Given the fast-paced nature of the role, it's crucial to highlight your organisational abilities. Be ready to discuss how you prioritise tasks and manage deadlines, especially when working collaboratively with others. This will reassure them that you can handle the demands of the position.