Technical Compliance Co-ordinator in Northwich

Location: Northwich (Hybrid – 2 days office-based, 3 days remote)

Job Type: Permanent

Salary: £28,000 – £30,000 per annum plus company benefits

The Opportunity

We are looking for a highly organised and detail-oriented Technical Co-ordinator to join our Food & Packaging team. In this role, you will provide essential administrative and co‑ordination support to our technical function, ensuring certification activities are managed efficiently and within required timescales. Acting as a key point of contact between auditors, clients, and internal teams, you will help maintain high standards of service and support the smooth delivery of certification processes. This is an excellent opportunity for someone with strong administration, co‑ordination, or customer service experience who enjoys working in a fast‑paced environment and managing multiple priorities.

Key Responsibilities:

• Co‑ordinate technical activities to ensure reports are processed within scheme owner-defined timescales.
• Support certification decision‑making by ensuring audit reports, corrective actions, and supporting documentation are complete and available for review.
• Liaise with auditors and clients regarding the status of completed audits and certification activities.
• Respond to and direct client and auditor enquiries to the appropriate team members.
• Upload completed reports and certificates to scheme owner portals.
• Distribute newly published standards, requirements, and technical documents to relevant internal and external stakeholders.
• Conduct initial reviews of audit reports to ensure accuracy, completeness, and correct classification of non‑conformances.
• Support technical review processes, non‑conformance closures, recalls, and appeals through communication with clients and auditors.
• Maintain the BRCGS Educate portal.
• Co‑ordinate and administer internal and external training courses.

Additional Responsibilities:

• Complete application reviews in line with scheme requirements.
• Conduct internal audits.
• Support technical improvement projects and assist with the implementation of changes arising from accreditation bodies, scheme owners, or business requirements.

About You

To be successful in this role, you will have:

• Experience in an administration, co‑ordination, or customer service position.
• Excellent organisational skills with the ability to manage multiple tasks and deadlines effectively.
• Strong attention to detail and a commitment to accuracy when handling documentation.
• Excellent communication and interpersonal skills, with the confidence to engage professionally with clients, auditors, and colleagues.
• A proactive approach and the ability to work both independently and as part of a team.

Amtivo Group is an Equal Opportunities Employer. The organisation provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history.