At a Glance
- Tasks: Support the Sales Team by managing leads and enhancing customer experiences.
- Company: Join a collaborative team in a dynamic sales environment.
- Benefits: Enjoy flexible working, competitive salary, and 25 days annual leave.
- Other info: Great opportunities for professional growth and development.
- Why this job: Make a real impact on sales performance and customer satisfaction.
- Qualifications: Experience in sales support and strong CRM skills required.
The predicted salary is between 30000 - 36000 £ per year.
Hours
- Full time 35 Hour week Monday to Friday
- Discretionary Team Bonus paid quarterly on completion of probation
- Auto enrolment to the company pension scheme – contributions are 5% employee and 3% employer
- Laptop and equipment
- Optional Paycare Healthcare Scheme at level 4
- Group Insurance Policy
- 25 Days Annual Leave plus Bank Holidays increasing with service
- Cycle to work Scheme
- Free in office snacks
- Flexible Hybrid working 2 days in office, 3 days working from home
- Training and Support
- Join Our Team
Are you highly organised, detail-oriented and passionate about delivering exceptional customer experiences?
We're looking for a
Sales Operations Executive to play a key role in supporting our Sales Team, ensuring opportunities are managed efficiently, clients receive outstanding service, and our systems and processes run smoothly.
This is a fantastic opportunity for someone who enjoys working across multiple teams, improving processes, managing CRM systems, and contributing directly to business growth.
About the Role
As a Sales Operations Executive, you'll be the engine behind our sales operation, ensuring leads, enquiries and customer requests are processed accurately and efficiently.
You will work closely with Sales, Marketing, Finance and wider business teams to support revenue growth, maintain excellent service standards and drive continuous improvement across our sales processes.
You'll also act as a key administrator for Hub Spot, supporting users across the organisation and helping maximise the value of our CRM platform.
Key Responsibilities
- Allocate new sales leads to Account Executives and relevant teams in line with agreed processes and service levels.
- Monitor and manage enquiries generated through marketing campaigns.
- Support the timely transfer of client business from other Certification Bodies.
- Process Partner Programme referral payments accurately and on time.
- Assist the Sales Operations Manager with a variety of operational and reporting activities.
- Monitor customer feedback and help identify opportunities for service enhancement.
- Support the delivery of sales and cross-sales objectives across the business.
- Continually identify opportunities to improve efficiency, quality and customer outcomes.
- Hub Spot Administration
- Act as a Hub Spot Super Admin and primary point of contact for CRM support.
- Manage user accounts, permissions, teams and security settings.
- Maintain system health, data quality and overall platform performance.
- Support users across multiple departments with Hub Spot queries and troubleshooting.
- Deliver onboarding and ongoing training for Hub Spot users.
- Escalate and resolve CRM-related issues effectively.
- Customer Support
- Provide information on relevant consultancy and support services.
- Ensure customers receive accurate, timely and helpful information throughout their journey.
- Contribute to maintaining exceptional levels of customer satisfaction.
About You
We're looking for someone who is
- Highly organised with excellent attention to detail
- A strong communicator with a collaborative approach
- Confident working with CRM systems, ideally Hub Spot
- Comfortable managing multiple priorities in a fast-paced environment
- Proactive, self-motivated and solution-focused
- Analytical with a continuous improvement mindset
- Professional, trustworthy and committed to high standards
Skills & Experience
- Experience in a sales support, sales operations or business administration role.
- Strong administrative and organisational skills.
- Excellent written and verbal communication skills.
- Experience working with CRM systems.
- Good Microsoft Office skills, particularly Excel.
- Ability to work accurately and manage competing priorities.
- Experience supporting sales or commercial teams.
- Knowledge of customer service and lead management processes.
- What Success Looks Like
In this role you will help
- Support the achievement of sales and cross-sales targets.
- Ensure sales opportunities are handled efficiently and compliantly.
- Maintain high levels of customer satisfaction.
- Deliver excellent CRM governance and user support.
- Contribute to continuous improvement across the sales operation.
Why Join Us?
You'll be joining a supportive, collaborative team where your work has a direct impact on customer experience, sales performance and business success.
If you enjoy creating order, solving problems and helping others succeed, we'd love to hear from you.
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Sales Operations Executive in Kings Hill employer: Amtivo Group
Join one of the UK’s leading certification bodies as a Management Systems ISO Auditor, where you will enjoy a competitive salary, car allowance, and a bonus scheme linked to group performance. Our dynamic and supportive work culture prioritises employee growth through structured CPD and comprehensive training, while offering the flexibility of field-based and remote working arrangements. With a commitment to inclusion and innovation, we empower our employees to thrive in their careers while making a meaningful impact on clients across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Executive in Kings Hill
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations Executive at Amtivo Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Amtivo Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations Executive in Kings Hill
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Amtivo Group:When writing your cover letter, make sure to tailor your message specifically for Amtivo Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Amtivo Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Amtivo Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Amtivo Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Amtivo Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
