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- Tasks: Support compliance processes and enhance communication across teams.
- Company: Join a dynamic team at Amtivo, committed to diversity and innovation.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real impact in compliance while developing your skills in a supportive environment.
- Qualifications: Proficiency in Microsoft Office and strong communication skills required.
- Other info: Be part of a collaborative culture that values every individual's perspective.
The predicted salary is between 20000 - 25000 £ per year.
Job Title: Compliance Technical Administrator Location: Sunderland Role type: Permanent (Hybrid working) Salary: Up to £25,000 DOE Key skills: PAS 2030 / Service Delivery / Support / Database Management
Job Purpose
We are looking for a dedicated Compliance Technical Administrator to join our PAS 2030 Service Delivery team. This role provides crucial administrative support across multiple departments, from Operations and Planning through to Complaints. You will act as the first point of contact, ensuring seamless communication and contributing to the efficiency of our service delivery.
Key Responsibilities
- Support the Senior PAS 2030 Compliance Executive in maintaining appropriate technical, professional training and development plans for all departments to ensure records are up to date in line with UKAS requirements
- Work with the Senior PAS 2030 Compliance Executive to proactively develop and maintain strong communication channels with all relevant internal departments and external stakeholders (Trustmark / Green Orb / BEIS, etc.). Enabling relationships to be positive and effective for all stakeholders, supporting the growth of the business against its target and 3YP
- Gain an understanding of our obligation in maintaining ISO 17065 (PAS 2030 related), which is essential for UKAS requirements and the continued success of the PAS business
- Maintain regular contact with the inspection team and highlight any issues relating to competency across both employed and contracted resources, ensuring we have the appropriate resource based on client demand and market changes
- Ensure inspection audits are completed in line with business targets and KPI’s supporting the continued success of the business reputation with external stakeholders
- Support the Senior PAS 2030 Compliance Executive in the continued monitoring and recording of PAS-related data, enabling the effective production of reports for key internal stakeholders
Skills & Knowledge
- Proficiencyin Microsoft Office : Experience using Word, Excel, and Outlook is essential
- Effective Communication : Strong written and verbal skills, with the ability to communicate confidently with a diverse range of clients, including vulnerable individuals
- Customer Service : Ability to handle client interactions tactfully, balancing empathy with assertiveness when necessary
Context and Impact
As the PAS 2030 Compliance Technical Administrator, you will:
- Play a vital role in supporting the PAS 2030 / MCS Service Delivery team by handling customer enquiries efficiently and improving team workflow
- Build and maintain strong working relationships with both internal and external stakeholders
- Monitor and report system and process issues, ensuring they are highlighted for improvement
- Approachability & Resilience : Personable and confident, able to inspire trust and set an example for others
- Passion for Service : Enthusiastic about our work and able to convey that passion to others, both internally and externally
- Collaboration : Works well across teams, breaking down barriers and fostering effective teamwork
- Proactivity : Anticipates and addresses the needs of colleagues and clients, taking initiative to support them
- Attention to Detail : Diligent in raising and addressing queries with stakeholders to ensure accurate and complete information
If you are an organised, detail-oriented professional with a passion for customer service and team support, we invite you to apply for this role and become part of our dedicated team.
How to Apply
If you’re ready to take on this exciting opportunity, please submit your CV and a cover letter outlining your relevant experience torecruitment@amtivo.com. We look forward to hearing from you!
Please note: Amtivo does not accept unsolicited CVs from external agencies. All recruitment is managed by our internal Talent Team.
At Amtivo, we are dedicated to fostering a diverse, equitable, and inclusive environment where authenticity thrives. We believe that true collaboration stems from valuing every individual’s unique perspective and experience. Our commitment to agility empowers us to adapt and innovate, driving superior performance. Upholding the highest standards of integrity, we strive to create a workplace where everyone feels respected, valued, and inspired to contribute their best.
Amtivo Group is an Equal Opportunities Employer. The organisation provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history.
Due to the high volume of applications we receive, we are not always able to provide individual feedback. We aim to contact applicants within 14 days if selected for an interview.
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Compliance Technical Administrator employer: Amtivo Group
Contact Detail:
Amtivo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Technical Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections you make, the better your chances of landing that Compliance Technical Administrator role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to compliance and service delivery. This will help you tailor your answers and show you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Compliance Technical Administrator, you'll need to interact with various stakeholders. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Compliance Technical Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Compliance Technical Administrator role. Highlight relevant experience and skills that match the job description, especially your proficiency in Microsoft Office and effective communication.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and teamwork. Mention how you can contribute to the PAS 2030 Service Delivery team and why you’re excited about this opportunity.
Showcase Your Attention to Detail: In your application, demonstrate your attention to detail. This could be through the accuracy of your CV and cover letter or by mentioning specific examples where your diligence made a difference in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Amtivo Group
✨Know Your Compliance Basics
Before the interview, brush up on your knowledge of compliance standards like ISO 17065 and PAS 2030. Understanding these frameworks will show that you're serious about the role and can contribute to maintaining the necessary records and standards.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations or with diverse clients.
✨Demonstrate Your Organisational Skills
As a Compliance Technical Administrator, being organised is key. Bring examples of how you've managed multiple tasks or projects simultaneously. Highlight any tools or methods you use to stay on top of your workload.
✨Emphasise Your Customer Service Experience
This position requires a strong customer service focus. Be ready to discuss how you've handled client interactions, particularly with vulnerable individuals. Show that you can balance empathy with assertiveness when needed.