At a Glance
- Tasks: Analyse customer data to uncover insights and drive business growth.
- Company: Join a well-established business with a focus on data and analytics.
- Benefits: Competitive salary, up to 20% bonus, and hybrid working options.
- Other info: Collaborative team culture with opportunities for professional growth.
- Why this job: Make a real impact by influencing customer strategies with your insights.
- Qualifications: 3-5 years in analytics, strong SQL skills, and confident presentation abilities.
The predicted salary is between 50000 - 60000 € per year.
We're supporting a large, well-established business in hiring a Customer Insight Analyst to join their Data & Analytics function on a permanent basis. This is a hands-on role with real commercial impact, working with rich customer-level data to drive insight across multiple areas of the business.
The role is well suited to someone who is equally comfortable writing complex queries and presenting findings to senior stakeholders — communication and storytelling skills matter here as much as technical ability.
What you'll be doing:
- Conducting multi-channel data analysis to understand customer behaviour and identify commercial opportunities
- Building and maintaining dashboards that track performance across marketing channels and programmes
- Developing segmentation models to support more targeted and personalised customer communications
- Analysing customer retention and churn patterns to identify opportunities for intervention
- Presenting insights clearly to stakeholders, including senior audiences
- Supporting the development of new reporting solutions alongside existing BAU delivery
- Contributing to a longer-term data science roadmap, including exposure to ML and predictive modelling
What we're looking for:
- 3–5 years' experience in a customer, marketing, or commercial analytics role
- Strong SQL skills — essential
- Power BI experience
- Confident presenting data and communicating findings to non-technical stakeholders
- Python or R experience — desirable
What's on offer:
- A varied role with genuine commercial impact across a large, diverse business
- Exposure to a modern data stack and an evolving data science roadmap
- A collaborative team environment with room to grow
- Hybrid working — 1-2 days per week in Birmingham City Centre
- Up to £50,000 salary + 20% bonus
If you are interested in this opportunity and would like to hear more, please apply with an updated CV and contact information, or reach out directly.
Customer Insight Analyst in Birmingham employer: Amtis Professional Ltd
Join a well-established business in the West Midlands as a Customer Insight Analyst, where you will have the opportunity to make a real commercial impact through hands-on data analysis. Enjoy a collaborative work culture that fosters growth and innovation, with hybrid working options allowing for flexibility. With competitive salary packages and exposure to advanced data science techniques, this role is perfect for those looking to develop their skills while contributing to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Insight Analyst in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. Think about how you can present your data analysis experiences in a way that highlights your impact. Remember, it’s all about making those insights relatable!
✨Tip Number 3
Show off your technical skills! If you’ve got strong SQL or Power BI experience, be ready to discuss specific projects where you used these tools. Real examples will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Insight Analyst in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Customer Insight Analyst role. Highlight your experience with SQL, Power BI, and any relevant analytics projects. We want to see how your skills align with what we're looking for!
Showcase Your Storytelling Skills:Since communication is key, include examples of how you've presented data insights to non-technical stakeholders. We love seeing how you can turn complex data into compelling stories that drive action.
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points where possible and avoid jargon. We appreciate clarity, especially when it comes to showcasing your achievements and skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Amtis Professional Ltd
✨Know Your Data Inside Out
Make sure you’re well-versed in the types of customer data you’ll be working with. Brush up on your SQL skills and be ready to discuss how you've used data analysis to drive insights in previous roles. Being able to talk confidently about your experience will impress the interviewers.
✨Master the Art of Storytelling
Since communication is key for this role, practice presenting your findings in a clear and engaging way. Use examples from your past work to illustrate how you’ve turned complex data into actionable insights. Remember, it’s not just about the numbers; it’s about the story they tell!
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Power BI and any programming languages like Python or R. If you have specific projects where you’ve built dashboards or developed segmentation models, highlight those. This will show that you can handle the technical demands of the role.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company’s data strategy or how they envision the Customer Insight Analyst role evolving. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
