At a Glance
- Tasks: Provide hands-on IT support across regional sites, solving problems and ensuring smooth operations.
- Company: Dynamic tech company with a focus on customer service and teamwork.
- Benefits: Competitive salary, car allowance, employee assistance programme, and enhanced family leave policies.
- Other info: Great opportunities for skill development and career growth in a supportive environment.
- Why this job: Enjoy variety and independence while building relationships and delivering top-notch IT service.
- Qualifications: Experience in IT support, strong communication skills, and a proactive attitude.
The predicted salary is between 41327 - 45000 £ per year.
£40,000 + Company Car or £5,000 Car Allowance + Benefits
Location: Bristol (with travel to regional sites)
Full-time, Permanent (Monday–Friday, 40 hours)
About the role
We’re looking for a friendly, outgoing IT Field Engineer who will be based in Bristol but happy to travel when needed to regional sites. You will enjoy being out on the road, meeting people, and solving problems face-to-face. This is a hands-on, customer-focused role where you’ll be the go-to IT expert across several sites in the region. You’ll take ownership of onsite IT support, making sure everything runs smoothly day to day—from networks and desktops to troubleshooting issues and supporting users. You’ll work closely with colleagues, stakeholders, and third-party suppliers to deliver a high level of service and continuously improve how IT supports the business. If you like variety, independence, and building strong relationships while delivering great IT service, this could be the perfect role for you.
What you’ll be doing
- Acting as the main point of contact for all IT-related issues in your sites
- Managing and resolving incidents, service requests, and technical problems
- Maintaining IT equipment, infrastructure, and documentation
- Supporting network, desktop, and mobile technologies
- Working alongside third-party IT providers to ensure systems are maintained and issues are resolved quickly
- Leading local IT projects, upgrades, and installations
- Building positive relationships with stakeholders and delivering a great customer experience
What we’re looking for
- Previous experience in a Field Engineer or similar onsite IT support role
- Previous VIP/White Glove experience a bonus
- An outgoing, approachable personality with strong communication skills
- A customer-first mindset and the confidence to engage with users at all levels
- Solid technical knowledge across:
- Windows desktop support and imaging
- Azure Active Directory/Entra and Group Policy
- Networking (LAN/WAN, switches, routers, Wi-Fi, firewall)
- A proactive, “can-do” attitude with strong problem-solving skills
- Ability to work independently and manage your own workload
- Willingness to travel between sites and provide occasional out-of-hours support
What’s on offer
- Competitive salary and car allowance/company scheme
- Employee Assistance Programme
- Enhanced family leave policies
- A supportive environment where your contribution is recognised
- Opportunities to develop your skills and grow your career
Regional IT Engineer in Bristol employer: Amtis - Digital, Technology, Transformation
As a Microsoft Dynamics Consultant with us, you'll be part of a dynamic and innovative team in London, where we prioritise employee growth and development. Our collaborative work culture fosters creativity and strategic thinking, allowing you to lead impactful projects that shape customer engagement solutions. Enjoy competitive benefits and the unique opportunity to work in a hybrid environment, balancing professional and personal life while contributing to transformative initiatives in the Microsoft ecosystem.
Contact Details:
Amtis - Digital, Technology, Transformation Recruitment Team
