At a Glance
- Tasks: Troubleshoot and maintain cutting-edge energy systems across Europe.
- Company: Join AMSC, a leader in sustainable energy solutions since 1987.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in renewable energy.
- Other info: Dynamic role with excellent career growth and training opportunities.
- Why this job: Make a real impact in the renewable energy sector while travelling across Europe.
- Qualifications: Electrical qualifications and 2-5 years of relevant experience required.
The predicted salary is between 40000 - 50000 £ per year.
AMSC (American Superconductor) develops innovative solutions to meet the world’s growing need for smarter and cleaner energy. Through its Windtec Solutions, AMSC delivers advanced wind turbine systems and engineering services designed to make wind energy more cost-effective. Its Gridtec Solutions provide engineering and cutting-edge grid systems that improve the reliability, efficiency, and performance of power networks. Headquartered near Boston, Massachusetts, AMSC has been driving sustainable energy globally since 1987 and operates across Asia, Australia, Europe, and North America.
This is a full-time role for a Field Service Engineer based in the Glasgow area with UK + European travel. The Field Service Engineer will perform field service operations including troubleshooting, preventive maintenance, and technical support for AMSC systems and solutions. Responsibilities include:
- Diagnosing and resolving technical issues.
- Conducting maintenance procedures.
- Installing and commissioning equipment.
- Supporting customers to ensure optimal system performance.
- Performing failure analysis and root cause studies of premature component failures and formulating the actions necessary to match component reliability.
- Performing on-site commissioning of D-VAR, PQ-SVC systems and inverter components and control electronics for domestic and international customers.
- Training customers in operating and maintenance practices as appropriate for system type.
- Assisting Engineering & Manufacturing with factory testing of new units.
- Modifying documentation pertaining to each customer unit including schematics, user manuals, safety practices, etc., to reflect actual site/installation conditions.
- Specifying, reviewing, and implementing specialized maintenance procedures for field installations.
- Monitoring customer units to foresee problems and develop solutions before they affect the customer.
- Interacting with customer representatives to solve problems that need to be handled remotely.
- Providing written communications regarding customer units.
- Producing, distributing, and maintaining files containing service reports after each on-site visit.
- Maintaining files and writing monthly reports for each unit detailing carryovers.
- Producing and distributing weekly reports to AMSC management on current field service activities.
European travel required. Travel time anticipated at least 50%.
Qualifications:
- Relevant electrical qualifications HNC/HND (NVQ/SVQ lv 3, City & Guilds or Equivalent).
- 2-5 years' experience in an electrical power, electronics environment, communication systems, electrical maintenance, field service role. Experience can be substituted for educational requirements.
- Expertise in Field Service operations and Preventive Maintenance.
- Strong Troubleshooting and Technical Support skills to diagnose and resolve technical issues.
- Experience in Customer Service to build and maintain strong client relationships.
- Ability to work independently while adhering to safety standards and protocols.
- Availability to travel as needed to customer locations.
- Knowledge of renewable energy systems or power networks is an advantage.
- Relevant technical education or certifications in engineering or a related field.
Required skills, competencies and training needs:
- Working knowledge of electrical power circuits.
- Working knowledge of power electronics.
- Ability to read schematics.
- Computer knowledge in a Windows environment.
- Strong written and oral communication skills.
- Self-directed and motivated.
- Ability to work both in teams and independently.
- Basic knowledge of NEC and IEE standards for electrical installations.
- Medium voltage safety training required or must be completed prior to field assignments.
- Medium work with occasional heavy work up to 75 lbs (35 kgs).
Field Service Engineer UK + Europe in Glasgow employer: AMSC
AMSC is an exceptional employer that champions innovation and sustainability in the energy sector, offering a dynamic work environment for Field Service Engineers. With a strong focus on employee growth, AMSC provides comprehensive training and development opportunities, fostering a culture of collaboration and support. Located in Glasgow, the role includes exciting travel across Europe, allowing employees to engage with diverse clients while contributing to cleaner energy solutions.
