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For Companies At a Glance
- Tasks: Conduct user research to enhance digital services and advocate for user-centred design.
- Company: Join AMS, a global leader in talent outsourcing and consulting with a diverse and inclusive culture.
- Benefits: Enjoy flexible working, full training, and a competitive rewards package.
- Why this job: Make a real impact in a vibrant team while exploring your career in UX research.
- Qualifications: Strong experience in UX research methods and collaboration with product teams is essential.
- Other info: We welcome applicants from all backgrounds and offer support for those with disabilities.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Location: Belfast hybrid
Contract type: Full time, permanent
Join our World of Talent.
Global, culturally diverse, inclusive, and innovative – welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.
Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.
The Role
Our opportunity is your chance to play a crucial role in redefining the world of talent. Interested? Then we would like to talk to you!
As a UX Researcher you\’ll be a subject matter expert responsible for planning and executing user research to inform the design of digital services. This individual contributor role works across multiple projects, applying a range of research methods to uncover user needs and behaviours.
Key Accountabilities
Things you will do:
- Design and conduct user research using appropriate methodologies.
- Analyse and synthesise findings into actionable insights.
- Collaborate with designers, product managers, and engineers to integrate user feedback.
- Advocate for user-centred design principles across the organisation.
- Contribute to the development of research frameworks and best practices.
Skills & Experience
You\’ll need to demonstrate:
Must haves
- Strong and proven experience in a UX Researcher role (User interviews, usability testing, surveys)
- Experience of working with product managers and designers before
- Familiarity with UX methodologies and experience/skills in data analysis and synthesis
- Experience of journey mapping and persona development
- Experience of preparing research documentation and reporting
- Experience of using Research tools (e.g., Optimal Workshop, Lookback)
- Experience of delivering research outputs that directly influence product decisions
- Experience of maintaining high quality and rigour in research execution and reporting
- Experience of meeting project timelines and stakeholder expectations
- Continuous learning and contribution to team knowledge
Nice to haves
- Certifications in UX researching
- AI research experience (working with AI tools and mixing the usual methods of research with AI tools of research)
Other
Why AMS?
At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.
We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It\’s our world but you can do it your way.
We offer:
- Full training and support
- High value and challenging work
- A vibrant, diverse, and collaborative culture
- Flexible working
- A competitive reward and benefits package*
- The opportunity to embark on a recruitment career with one of the world\’s leading recruitment companies
* Details may vary slightly depending on your location, local labour law, etc.
Our culture of inclusion and belonging.
We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.
If you require any accommodations or have any accessibility needs, please reach out via email or make a member of our Talent Acquisition team aware at any time.
Hit the Apply now button to get your journey started!
We take pride in being Disability Confident. This helps to ensure that you can be interviewed fairly if you have a disability, long- term health conditions, or are neurodiverse. You will be shortlisted based on minimum criteria for the role and will be offered support and/or adjustments for the recruitment process if you wish.
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UX Researcher employer: AMS
Contact Detail:
AMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Researcher
✨Tip Number 1
Familiarise yourself with the latest UX research methodologies and tools mentioned in the job description, such as Optimal Workshop and Lookback. Being well-versed in these will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of AMS on platforms like LinkedIn. Engaging in conversations about their experiences can provide you with valuable insights into the company culture and expectations, which you can leverage during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how your previous research has influenced product decisions. Highlighting your impact in past roles will showcase your ability to contribute meaningfully to AMS's projects.
✨Tip Number 4
Stay updated on trends in UX research, especially regarding AI tools. Mentioning your knowledge of integrating AI into traditional research methods can set you apart as a forward-thinking candidate who aligns with AMS's innovative spirit.
We think you need these skills to ace UX Researcher
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the UX Researcher position. Understand the key accountabilities and required skills, so you can tailor your application to highlight relevant experiences.
Tailor Your CV: Customise your CV to reflect your experience in UX research. Emphasise your familiarity with methodologies like user interviews and usability testing, and include specific examples of how your research has influenced product decisions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for user-centred design and your ability to collaborate with cross-functional teams. Mention any experience with AI tools if applicable, as this is a nice-to-have for the role.
Highlight Continuous Learning: In your application, mention any ongoing education or certifications related to UX research. This shows your commitment to staying updated in the field and aligns with AMS's value of continuous learning.
How to prepare for a job interview at AMS
✨Showcase Your Research Skills
Be prepared to discuss your experience with various UX research methodologies. Highlight specific projects where you conducted user interviews, usability testing, or surveys, and explain how your findings influenced design decisions.
✨Collaborate Effectively
Demonstrate your ability to work alongside product managers and designers. Share examples of how you've integrated user feedback into the design process and how collaboration has led to successful outcomes in your previous roles.
✨Prepare for Data Analysis Questions
Since data analysis is a key part of the role, brush up on your skills in synthesising research findings. Be ready to discuss how you analyse data and turn it into actionable insights that can guide product development.
✨Emphasise User-Centred Design Advocacy
AMS values user-centred design principles, so be sure to express your passion for advocating these principles. Discuss how you've promoted user needs within your previous teams and the impact it had on project outcomes.
