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For Companies At a Glance
- Tasks: Lead a dynamic recruitment team, ensuring targets and quality standards are met.
- Company: Join AMS, a global leader in talent outsourcing and consulting with a diverse and inclusive culture.
- Benefits: Enjoy flexible working, full training, and a competitive rewards package.
- Why this job: Make a real impact in talent acquisition while developing your leadership skills in a vibrant environment.
- Qualifications: 2-3 years of team leadership experience and strong recruitment background required.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Job Title: Team Lead – Early Careers & Campus (Financial Services)
Location: Hybrid London Client site x 4 days per week and to flex up to 5 days when required
Working hours/shifts: Full Time,37.5 hours/Week
Employment Type: Permanent
Millions look to us to progress their careers. We look forward to you.
Global, culturally diverse, inclusive, and innovative – welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionizing how organizations approach talent acquisition, AMS stands as a world leader in the industry.
Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.
The Role
The Role
Recruitment Team Leader, partners with senior stakeholders and influence their recruitment requirements and strategies.
As a Team Leader, you will provide line management and leadership for a team, including role support and pastoral support to ensure they are meeting their relevant targets, KPIs and quality thresholds to drive value for the client and for AMS.
Key Accountabilities
What you\’ll be doing:
- Manage a team to achieve all required SLAs.
- Responsible for team objective setting, performance management, development and succession planning.
- Responsible for team morale, productivity and discipline.
- Manage the team\’s holiday and sickness and ensure that sufficient cover is provided as required per client desk.
- Manage the program and organize resources for induction of new staff.
- Act as a local point for escalations surrounding client, contractor and internal issues.
- Checking, approving and signing off contracts and account information details.
- Manage the monthly reports and issue to the Support client desks holding monthly meeting to discuss progress and escalate issues.
- Participate in various weekly, monthly and quarterly meetings and calls.
- Preparing monthly and quarterly team\’s performance reviews.
- Build and maintain strong working relationships between all parties.
- Ensure Process Manuals are kept up to date, owning relevant chapters of these to pro-actively recommend improvements in processes and procedures.
- Manage any ad hoc projects.
- Conducting interviews with internal and external candidates.
Skills & Experience
You\’ll need to demonstrate:
- Minimum 2 – 3 years of experience in leading a team.
- Ensures that the team works to the service levels agreed with the client.
- Local point of escalations.
- Conduct process reviews and make suggestions for improvements.
- Experience in identifying and introducing process innovations.
- Coordinate and implement any ad hoc projects.
- Capable to appraise risks and opportunities in client\’s demands, new solutions, process changes.
- Capable to work on, suggest and implement a resolution to a complex issue connected to the team\’s work.
- Capable to make timely decisions regarding processing and communication to ensure relevant internal parties receive support when required.
- Strong permanent, contingent or temporary recruitment experience within a busy and challenging environment.
- Experience managing a cross functional team.
- Experience identifying and introducing process innovation.
- Solid experience in an administration or customer services environment.
- Experience of managing difficult client relationships.
- Experience of managing absenteeism including implementing procedures for unacceptable absence.
- Experience in performance management and underperformance management.
- Direct reports development, capable to prepare succession plan.
- Driving team\’s motivation.
- Capable to give constructive feedback, lead productive team meetings and one to ones.
- Strong working knowledge of all Microsoft packages such as Excel, Word, Outlook and PowerPoint.
Other
Why AMS?
At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.
We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It\’s our world but you can do it your way.
We offer:
- Full training and support
- High value and challenging work
- A vibrant, diverse, and collaborative culture
- Flexible working
- A competitive reward and benefits package*
- The opportunity to embark on a recruitment career with one of the world\’s leading recruitment companies
*Details may vary slightly depending on your location, local labour law, etc.
Our culture of inclusion and belonging.
We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.
If you require any accommodations or have any accessibility needs, please reach out via email or make a member of our Talent Acquisition team aware at any time.
Hit the Apply now button to get your journey started!
We take pride in being Disability Confident. This helps to ensure that you can be interviewed fairly if you have a disability, long- term health conditions, or are neurodiverse. You will be shortlisted based on minimum criteria for the role and will be offered support and/or adjustments for the recruitment process if you wish.
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Team Lead - Early Careers & Campus employer: AMS
Contact Detail:
AMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead - Early Careers & Campus
✨Tip Number 1
Familiarise yourself with AMS's values and culture. Understanding their commitment to diversity and inclusion will help you align your approach during interviews, showcasing how your own experiences and values resonate with theirs.
✨Tip Number 2
Prepare to discuss your leadership style and experiences in detail. Be ready to provide specific examples of how you've managed teams, handled conflicts, and driven performance, as these are crucial for the Team Lead role.
✨Tip Number 3
Research current trends in talent acquisition and recruitment strategies. Being knowledgeable about innovations in the field will demonstrate your proactive approach and ability to contribute to AMS's ongoing success.
✨Tip Number 4
Network with current or former AMS employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview process.
We think you need these skills to ace Team Lead - Early Careers & Campus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team leadership and recruitment. Use specific examples that demonstrate your ability to manage performance, set objectives, and drive team morale.
Craft a Compelling Cover Letter: In your cover letter, express your passion for talent acquisition and your understanding of the role. Mention how your previous experiences align with the key accountabilities listed in the job description.
Highlight Relevant Skills: Emphasise your skills in performance management, process innovation, and client relationship management. Provide concrete examples of how you've successfully led teams and improved processes in past roles.
Showcase Your Leadership Style: Describe your leadership approach in your application. Discuss how you motivate teams, provide constructive feedback, and handle difficult situations, as these are crucial for the Team Lead position.
How to prepare for a job interview at AMS
✨Showcase Your Leadership Skills
As a Team Lead, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on performance management, motivation, and conflict resolution.
✨Understand the Company Culture
AMS values diversity and inclusion, so make sure you research their culture. Be ready to discuss how your values align with theirs and how you can contribute to a positive team environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex situations. Think of specific scenarios where you've had to make tough decisions or implement process improvements.
✨Demonstrate Your Recruitment Expertise
Highlight your experience in recruitment, especially in managing client relationships and understanding their needs. Be prepared to discuss your strategies for achieving SLAs and driving team performance.
