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For Companies At a Glance
- Tasks: Support service development, analyse trends, and collaborate with teams to deliver solutions.
- Company: Join AMS, a global leader in talent outsourcing and consulting, committed to innovation and inclusion.
- Benefits: Enjoy flexible working, full training, and a competitive rewards package in a vibrant culture.
- Why this job: Grow your skills in a supportive environment while making a real impact on diverse clients.
- Qualifications: Experience as a Business Analyst in Agile teams; strong communication and problem-solving skills required.
- Other info: We welcome applicants from all backgrounds and offer support for accessibility needs.
The predicted salary is between 28800 - 43200 £ per year.
About Us
Pioneers from the start. And we\’re still at it.
Global, culturally diverse, inclusive, and innovative – welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.
Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.
The Role
Do you consider yourself to be a solutions-focused, innovative thinker who thrives on overcoming obstacles? Then, we want to hear from you!
At AMS, we\’re always looking for ways to develop and enhance our services, and our Service Enablement function is no different. We\’re currently recruiting a Technology professional to join us as a Business Analyst supporting the development of new and existing services.
This role offers you the chance to grow your skills and become a subject matter expert in one of our key growth areas. While the role will challenge you at times, we offer significant training and development opportunities so you can help us advance what we do and offer to our diverse client portfolio.
Key Accountabilities
What you\’ll be doing:
As a Business Analyst within our Service Enablement function, your main responsibilities will include:
- Providing analytical support for feature development.
- Proactively investigating and assessing issues and trends and offering insight and recommendations to the team.
- Collaborating with other business units to deliver business solutions.
- Support the creation and management of User Stories.
- Supporting the testing of services and processes.
- Assisting Delivery Management in sharing updates on roadmap items and timelines, ensuring effective communication across Technology, Strategy, and Operational teams.
- Leading Scrum ceremonies, including stand-ups, refinements, and poker planning.
- Sharing information at varying technical levels to suit different stakeholders.
- Understanding and supporting the achievement of operational performance metrics.
- Compiling and reporting insights from defect reports, supporting action plans based on these insights.
Skills & Experience
Core Skills and Experience
To succeed in this role, you\’ll bring:
- Experience as a Business Analyst in an Agile development team.
- Experience leading Scrum ceremonies.
- Familiarity with backlog management tools (e.g., DevOps) and system modelling tools (e.g., Visio).
- Proven ability to define and refine backlog items.
- Experience in understanding customer needs and creating business requirements.
- Strong decision-making and project management skills, with the ability to resolve complex problems independently.
- Excellent written and verbal communication skills.
Desirable (but not essential)
We\’re especially keen to hear from you if you have:
- A technical understanding of the challenges of SaaS solutions.
- Experience running requirements-gathering workshops.
- Exposure to AI or machine learning concepts.
- A background in recruitment.
Other
Why AMS?
At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.
We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It\’s our world but you can do it your way.
We offer:
- Full training and support
- High value and challenging work
- A vibrant, diverse, and collaborative culture
- Flexible working
- A competitive reward and benefits package*
- The opportunity to embark on a recruitment career with one of the world\’s leading recruitment companies
*Details may vary slightly depending on your location, local labour law, etc.
Our culture of inclusion and belonging.
We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.
If you require any accommodations or have any accessibility needs, please reach out via email talentacquisition.generalenquiries@weareams.com or make a member of our Talent Acquisition team aware at any time.
Hit the Apply now button to get your journey started!
We take pride in being Disability Confident. This helps to ensure that you can be interviewed fairly if you have a disability, long- term health conditions, or are neurodiverse. You will be shortlisted based on minimum criteria for the role and will be offered support and/or adjustments for the recruitment process if you wish
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Business Analyst - Service Enablement employer: AMS
Contact Detail:
AMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Service Enablement
✨Tip Number 1
Familiarise yourself with Agile methodologies and Scrum practices, as these are crucial for the Business Analyst role. Consider joining local meetups or online forums to discuss Agile principles and share experiences with others in the field.
✨Tip Number 2
Gain hands-on experience with backlog management tools like DevOps and system modelling tools such as Visio. You can find free tutorials online that will help you understand how to use these tools effectively, which will be a big plus during your application process.
✨Tip Number 3
Network with current or former employees of AMS to gain insights into the company culture and expectations for the Business Analyst role. LinkedIn is a great platform for this; don't hesitate to reach out and ask for informational interviews.
✨Tip Number 4
Stay updated on trends in SaaS solutions and AI/machine learning concepts, as these are desirable skills for the position. Follow relevant blogs, podcasts, or webinars to enhance your knowledge and demonstrate your interest in the field during interviews.
We think you need these skills to ace Business Analyst - Service Enablement
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Business Analyst, particularly in Agile environments. Emphasise your skills in leading Scrum ceremonies and using backlog management tools.
Craft a Compelling Cover Letter: In your cover letter, express your passion for talent acquisition and how your innovative thinking aligns with AMS's mission. Mention specific examples of how you've overcome challenges in previous roles.
Showcase Analytical Skills: Provide examples in your application that demonstrate your analytical support for feature development and your ability to assess issues and trends. This will show your potential value to the Service Enablement function.
Highlight Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure you convey your ability to share information at varying technical levels. Use clear and concise language throughout your application.
How to prepare for a job interview at AMS
✨Showcase Your Analytical Skills
As a Business Analyst, your ability to analyse data and trends is crucial. Prepare examples of how you've successfully provided analytical support in previous roles, particularly in Agile environments.
✨Demonstrate Scrum Leadership
Since leading Scrum ceremonies is part of the role, be ready to discuss your experience with this. Share specific instances where you facilitated stand-ups or planning sessions and how it contributed to project success.
✨Familiarise Yourself with Tools
Make sure you know the backlog management tools like DevOps and system modelling tools such as Visio. Being able to discuss your proficiency with these tools will show that you're prepared for the technical aspects of the job.
✨Communicate Effectively
Excellent communication skills are essential. Practice explaining complex concepts in simple terms, as you'll need to share information with various stakeholders. Consider preparing a few scenarios where you've successfully communicated across different technical levels.
