Coordinator Early Careers & Campus - HSBC in Birmingham

About Us

Global, inclusive and innovative - welcome to AMS, where talent connects across cultures and backgrounds to shape the future of work. We work with leading organisations to design and deliver talent strategies that bring together people, process, data and technology, helping millions of people find meaningful work every year. Our diverse, connected community collaborates to create results for clients and opportunities for our people to learn, grow and make an impact. At AMS, we look for people who bring more than experience, and we welcome different perspectives and ways of thinking.

The Role

You’ll be working as part of the Emerging Talent team and will be supporting the overarching delivery of Intern, Industrial Placement, and Graduate attraction, selection, and onboarding activity. The coordinator role plays a crucial part in campaign success, ensuring smooth delivery through exceptional organisational skills, strong attention to detail and a passion for candidate care. This is a varied role and will be involved in nearly all facets of the Graduate recruitment cycle. You could be supporting with university events, diary management, liaising with stakeholders, organising Assessment Centres, managing collateral, sending marketing communications - all within the same few days. This is a fluid role, perfect for someone highly organised who has an interest in working with people, and aspirations of growing a career in Graduate recruitment.

Key Accountabilities

• Logistics management - room bookings, catering, event bookings, collateral ordering and stock management
• Budget management - raising and recording of invoices, expense tracking, PO management and budget tracking
• Diary management - organisation of shared team diaries, events calendars, supporting diary management of stakeholders i.e. assessors/speakers
• Central inbox query management (first point of contact for candidates, suppliers and stakeholders). Flagging relevant emails to Recruiters and escalating appropriately.
• Ensuring event sign-ups are correctly advertised, manage event invites, registrations, follow-up comms and feedback surveys
• Source internal staff/graduates for event support. Plan and deliver briefing sessions for volunteers.
• In-person and virtual support of events (managing virtual waiting room, breakout rooms or registrations, facilitation and room set-up at in-person events)
• Provide administrative support for set up of virtual Assessment Centres including virtual links, timetables and diary placeholders
• Delivering weekly Assessment Centre briefing sessions to candidates
• Assist with facilitation of virtual Assessment Centres - welcoming candidates, taking registration, chasing late comers/no shows, delivering introduction and debrief
• Accurately note taking at the wash-up and inputting notes and scores into the selection tracker
• Support the offer process - candidate outcome calls, preparation of conditional offer emails, keep offer tracker up to date with acceptances and managing reneges/declines
• Support on candidate in-person RTW checks
• Managing other various ad-hoc administration activities to support the effective running of the recruitment process
• Building and maintaining strong working relationships between all parties including recruiters, hiring managers and vendors
• Participating in continuous improvement implementation within the immediate team

Skills & Requirements

What do I need to succeed in this role?

Must Haves:

• Working knowledge of Microsoft packages; Outlook, Word, Excel, PowerPoint
• Effective business communication skills, written and oral
• Recruitment coordination experience
• Effective communication skills with the ability to negotiate with and influence others and be clear, engaging and professional in written communications.
• Strong organisational skills with the ability to manage conflicting priorities in a demanding environment
• An interest or desire to work with data

Nice to Haves:

• Professional Services recruitment experience

Why AMS?

At AMS, we come from every walk of life - and that’s what makes us unique. Our culture is open, inclusive and built on trust. We empower our people with the flexibility and autonomy to work in ways that bring out their best. We offer career opportunities in every direction you want to explore.

We offer:

• Growth and development focused on your strengths
• The opportunity to develop a career within one of the world’s leading organisations specialising in talent and workforce solutions.
• A team that values being Passionate, Bold, and Authentic
• Supportive communities such as our Employee Resource Groups (ERGs)
• Volunteer day - you get one additional paid day off each year to volunteer for a cause that matters to you
• A competitive reward and benefits package
• Flexibility in how and where you work
• Hybrid model: Birmingham client site x 3 days per week

Our statement

We’re committed to creating an environment where everyone feels a sense of belonging. We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives, and experiences to apply. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email Talent@weareams.com or make a member of our Talent Acquisition team aware at any time. We take pride in being Disability Confident. This helps to ensure that you can be interviewed fairly if you have a disability, long-term health conditions, or are neurodiverse. You will be shortlisted based on minimum criteria for the role and will be offered support and/or adjustments for the recruitment process if you wish.