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For Companies At a Glance
- Tasks: Greet visitors, manage calls, and assist with legal cases in a dynamic office.
- Company: Join a growing, ambitious practice in Preston with a personal touch.
- Benefits: Enjoy 22 days holiday, bank holidays, and potential progression to paralegal.
- Why this job: Gain valuable experience, work closely with legal professionals, and improve processes.
- Qualifications: Polite, punctual, eager to learn, with good IT and telephone skills.
- Other info: Full training provided on our bespoke case management system.
Company Bio
We’re a young, dynamic practice. As individuals, we’re ambitious, focused and approachable. And as a business, we’re growing all the time.
Having started as a small practice in Preston, we now have over 30 staff.
This gives us the scale and scope to provide a personal service using the processes and technology expected of a larger company. We do all of this without ever losing that personal touch, resulting in the best of both worlds for our clients.
Description
• Meeting and greeting visitors
• Answering incoming calls and passing to relevant colleague / department
• Making external calls to clients or organisations to obtain documentation
• Working on legal cases and following processes
• Updating CRM system and case notes
• General office duties, photocopying, filing, emailing & scanning documentation
• Working closely with legal colleagues, gaining an insight for future development
• Opportunity to develop a process improvement for department
Requirements
• Company are looking for someone who is:
• Polite and punctual
• Keen to learn
• Good telephone manner
• Good IT Skills
• Able to work independently and as part of a team
Additional Info
• 22 days plus bank holidays
• Working in a close team of 12
• Opportunity to progress to paralegal for right candidate
• Full training on bespoke in house case management system
Apprentice Business Administrator / Claims Handler - REF 14843 employer: AMS Solicitors
Contact Detail:
AMS Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Business Administrator / Claims Handler - REF 14843
✨Tip Number 1
Familiarise yourself with the company culture and values. Since they emphasise being ambitious, focused, and approachable, think about how you can demonstrate these traits in your interactions during the interview process.
✨Tip Number 2
Prepare to discuss your ability to work both independently and as part of a team. They value collaboration, so be ready to share examples of how you've successfully worked in teams or taken initiative on your own.
✨Tip Number 3
Brush up on your IT skills, especially any relevant software that might be used in legal settings. Being comfortable with technology will show that you're keen to learn and adapt to their bespoke case management system.
✨Tip Number 4
Think about how you can contribute to process improvements within the department. Be prepared to discuss any ideas you have during the interview, as this shows initiative and a willingness to grow within the role.
We think you need these skills to ace Apprentice Business Administrator / Claims Handler - REF 14843
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Apprentice Business Administrator / Claims Handler position. Tailor your application to highlight how your skills and experiences align with these.
Craft a Strong CV: Create a CV that showcases your relevant skills, such as good IT skills and a polite telephone manner. Include any previous experience in customer service or administrative roles, even if they are informal.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your eagerness to learn and develop within the team, and provide specific examples of how you meet the job requirements.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at AMS Solicitors
✨Show Your Enthusiasm
Make sure to express your eagerness to learn and grow within the role. The company values ambition and a keen attitude, so let your passion for the position shine through during the interview.
✨Demonstrate Good Communication Skills
Since the role involves answering calls and interacting with clients, practice clear and polite communication. Be prepared to showcase your telephone manner and how you would handle various scenarios.
✨Highlight Your IT Proficiency
The job requires good IT skills, so be ready to discuss your experience with technology and any relevant software. If you have experience with CRM systems or case management tools, mention that specifically.
✨Prepare Questions About Team Dynamics
As you'll be working closely with a small team, ask questions about team collaboration and support. This shows your interest in being a part of their close-knit environment and your willingness to contribute positively.
