At a Glance
- Tasks: Engage with customers to boost sales and build lasting relationships.
- Company: Join a global leader in automotive lighting solutions.
- Benefits: Enjoy competitive salary, generous holidays, and health perks.
- Other info: Flexible working options and opportunities for personal development.
- Why this job: Make an impact in the automotive aftermarket while developing your sales skills.
- Qualifications: Experience in telesales or customer service with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
As Business Unit Automotive Solutions & Lamps we support our vision and strategy by expanding our leading position in the automotive lighting market in OEM and Aftermarket. We are in a global leadership position in the automotive lamps business in traditional and LED applications and offer industry leading products in LED lighting to global OEM customers. We also tackle new growth opportunities in the Aftermarket with our automotive care and equipment portfolio.
We are seeking a commercially driven Internal Telesales Executive to support growth within our automotive aftermarket business. This role focuses on re‑engaging low‑spending and dormant customers, increasing account activity, and maximising sales opportunities through proactive outbound contact and relationship building.
Responsibilities- Contact existing and inactive customers to drive sales and account engagement
- Build strong, long‑term customer relationships via regular communication
- Identify customer needs and recommend suitable products
- Promote new products, offers and seasonal campaigns
- Achieve individual sales targets and KPIs
- Maintain accurate CRM records and activity tracking
- Handle customer enquiries efficiently and professionally
- Collaborate with internal teams and external sales colleagues to support growth
- Identify upselling and cross‑selling opportunities
- Support customer onboarding to the B2B ordering platform
- Assist with administrative sales tasks and attend trade shows as required
- Proven experience in telesales, internal sales or customer service
- Strong telephone communication and relationship‑building skills
- Target‑driven with a commercial mindset
- Proficient in Microsoft Office and CRM systems
- Highly organised, self‑motivated and able to work independently
- Team player with strong interpersonal skills and attention to detail
- Competitive Salary
- Pension Scheme: Employer 3%
- Holidays: 25 days’ paid holiday each year, increasing to 26 after 6 years. Plus, an extra 1 day holiday linked to birthday. Added to that are the 8 recognised Bank Holidays.
- Life assurance
- Company enhanced Sick Pay
- Colleague Discounts on RING Products
- Health Care Scheme: Private Healthcare
- Employee Assistance Programme (EAP)
- Discounts and Eyecare Vouchers
- Opportunity to enrol in one of the salary sacrifice schemes for a car or cycle to work
- Company enhanced maternity, adoption and paternity pay
- Employee Recognition: Rewards for Employee of the Quarter, plus tokens of appreciation at different times during the year, e.g. on Employee Appreciation Day
- Learning and Development: We invest in our people’s development to give them the opportunity to achieve their full potential, which means as part of our Performance Development Review (PDR) process, we focus on regular learning and development opportunities. In addition to specific skills training, RING colleagues have access to OSRAM’s E‑learning portal and the newly launched ams‑OSRAM University which can also be accessed via LinkedIn.
- Free On‑Site Parking
- Working Arrangements: For roles which can be carried out remotely, we offer the opportunity to work from home up to two days per week
Internal Telesales Executive (12 Month FTC) in Leeds employer: Ams Osram
At RING, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters growth and development within the automotive lighting sector. Our commitment to employee well-being is reflected in our competitive salary, generous holiday allowance, and comprehensive benefits package, including private healthcare and learning opportunities through OSRAM’s E-learning portal. Join us in a role that not only drives your career forward but also allows you to make a meaningful impact in a global leader in automotive solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Telesales Executive (12 Month FTC) in Leeds
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest when you reach out to them.
✨Tip Number 2
Practice your pitch! You’ll want to sound confident and knowledgeable when you’re on the phone. Role-play with a friend or in front of a mirror to nail down your delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn and engage with their posts. This can give you insights into the company culture and might even lead to a referral.
✨Tip Number 4
Don’t forget to follow up! After any conversation or interview, send a thank-you email. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Internal Telesales Executive (12 Month FTC) in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Internal Telesales Executive. Highlight your experience in telesales and customer service, and don’t forget to mention any specific achievements that show off your sales skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our automotive aftermarket business. Share your passion for building customer relationships and how you can drive sales through proactive engagement.
Showcase Your Communication Skills:Since this role is all about connecting with customers, make sure your application reflects your strong telephone communication skills. Use clear and concise language, and don’t shy away from showing a bit of personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ams Osram
✨Know Your Products Inside Out
Make sure you’re familiar with the automotive lighting products and solutions offered by the company. Understand the differences between traditional and LED applications, as well as any new products or seasonal campaigns they might be promoting. This knowledge will help you confidently discuss how these products can meet customer needs.
✨Showcase Your Relationship-Building Skills
Since the role focuses on re-engaging customers, be prepared to share examples of how you've successfully built long-term relationships in previous roles. Highlight your communication style and how you adapt it to different customer personalities to foster trust and engagement.
✨Demonstrate Your Sales Mindset
Be ready to discuss your experience with achieving sales targets and KPIs. Share specific instances where you identified upselling or cross-selling opportunities and how you capitalised on them. This will show that you have a proactive approach to driving sales.
✨Prepare for CRM and Administrative Tasks
Familiarise yourself with common CRM systems and be ready to discuss how you’ve used them in past roles. Mention your organisational skills and how you keep track of customer interactions and sales activities. This will reassure them that you can handle the administrative side of the role efficiently.
