At a Glance
- Tasks: Engage with customers to boost sales and build lasting relationships in the automotive sector.
- Company: Join a dynamic team at a leading automotive aftermarket company.
- Benefits: Enjoy competitive salary, generous holidays, and private healthcare.
- Other info: Flexible working options and opportunities for personal development.
- Why this job: Make an impact by driving sales and enhancing customer experiences.
- Qualifications: Experience in telesales or customer service with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a commercially driven Internal Telesales Executive to support growth within our automotive aftermarket business. This role focuses on re-engaging low-spending and dormant customers, increasing account activity, and maximising sales opportunities through proactive outbound contact and relationship building.
- Contact existing and inactive customers to drive sales and account engagement
- Build strong, long-term customer relationships via regular communication
- Identify customer needs and recommend suitable products
- Promote new products, offers and seasonal campaigns
- Achieve individual sales targets and KPIs
- Maintain accurate CRM records and activity tracking
- Handle customer enquiries efficiently and professionally
- Collaborate with internal teams and external sales colleagues to support growth
- Identify upselling and cross-selling opportunities
- Support customer onboarding to the B2B ordering platform
- Assist with administrative sales tasks and attend trade shows as required
Who we are looking for:
- Proven experience in telesales, internal sales or customer service
- Strong telephone communication and relationship-building skills
- Target-driven with a commercial mindset
- Proficient in Microsoft Office and CRM systems
- Highly organised, self-motivated and able to work independently
- Team player with strong interpersonal skills and attention to detail
What we offer:
- Competitive Salary
- Pension Scheme: Employer 3%
- Holidays: 25 days paid holiday each year, increasing to 26 after 6 years. Plus, an extra 1 day’s holiday linked to birthday. Added to that are the 8 recognised Bank Holidays.
- Life assurance.
- Company enhanced Sick Pay.
- Colleague Discounts on RING Products.
- Health Care Scheme: Private Healthcare
- Employee Assistance Programme (EAP)
- Discounts and Eyecare Vouchers.
- Opportunity to enrol in one of the salary sacrifice schemes for a car or cycle to work.
- Company enhanced maternity, adoption and paternity pay.
- Employee Recognition: Rewards for Employee of the Quarter, plus tokens of appreciation at different times during the year, e.g. on Employee Appreciation Day.
- Learning and Development: We invest in our people’s development to give them the opportunity to achieve their full potential, which means as part of our Performance Development Review (PDR) process, we focus on regular learning and development opportunities. In addition to specific skills training, RING colleagues have access to OSRAM’s E-learning portal.
- Free On-Site Parking.
- Working Arrangements: For roles which can be carried out remotely, we offer the opportunity to work from home up to two days per week.
ams OSRAM is an Equal Employment Opportunity Employer. Diversity, equity and inclusion is strongly established in our corporate culture and we firmly believe it makes us more successful as a company. All qualified applications will receive consideration for employment regardless of ethnic, national or social origin, gender, gender identity, sexual orientation, colour, religion, age, physical and mental abilities.
Internal Telesales Executive (12 Month FTC) in Leeds employer: ams-OSRAM International GmbH
At AMS OSRAM, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that fosters personal and professional growth. Our Internal Telesales Executive role not only provides competitive salaries and comprehensive benefits, including private healthcare and generous holiday allowances, but also encourages continuous learning through our dedicated development programmes. With a focus on employee recognition and a commitment to diversity, we create a rewarding environment where every team member can thrive.
Contact Detail:
ams-OSRAM International GmbH Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Telesales Executive (12 Month FTC) in Leeds
✨Tip Number 1
Get your networking game on! Reach out to your contacts in the automotive industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, make sure you can confidently talk about your experience in telesales and how you can drive sales and build relationships. Keep it engaging and show your enthusiasm!
✨Tip Number 3
Don’t forget to follow up! After any interviews or networking chats, drop a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the role.
✨Tip Number 4
Check out our website for openings! We’re always looking for talented individuals like you. Applying directly through our site not only makes it easier for us to find your application but also shows your genuine interest in joining our team.
We think you need these skills to ace Internal Telesales Executive (12 Month FTC) in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Telesales Executive role. Highlight your experience in telesales and customer service, and don’t forget to mention any specific achievements that showcase your sales skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your passion for building customer relationships and how you can contribute to our growth in the automotive aftermarket business.
Showcase Your Communication Skills:Since this role is all about communication, make sure your application reflects your strong telephone skills. Use clear and concise language, and don’t hesitate to demonstrate your ability to engage with customers effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ams-OSRAM International GmbH
✨Know Your Product
Before the interview, make sure you understand the products and services offered by the company. This will help you confidently discuss how you can promote new products and seasonal campaigns during your role as an Internal Telesales Executive.
✨Practice Your Pitch
Since this role involves a lot of outbound contact, practice your telephone communication skills. Role-play with a friend or family member to get comfortable with building relationships and identifying customer needs.
✨Show Your Sales Savvy
Be prepared to discuss your previous sales experiences and how you've achieved targets in the past. Highlight any specific examples of upselling or cross-selling that led to increased account activity, as this will demonstrate your commercial mindset.
✨Familiarise Yourself with CRM Systems
As the job requires maintaining accurate CRM records, brush up on your knowledge of CRM systems. If you have experience with specific platforms, mention them during the interview to show you're ready to hit the ground running.
