At a Glance
- Tasks: Engage with customers to boost sales and build lasting relationships in the automotive sector.
- Company: Join a dynamic team at a leading automotive aftermarket company.
- Benefits: Enjoy competitive salary, generous holidays, private healthcare, and employee discounts.
- Other info: Flexible working options and a commitment to your personal development.
- Why this job: Make an impact by driving sales and enhancing customer experiences in a supportive environment.
- Qualifications: Experience in telesales or customer service with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a commercially driven Internal Telesales Executive to support growth within our automotive aftermarket business. This role focuses on re-engaging low-spending and dormant customers, increasing account activity, and maximising sales opportunities through proactive outbound contact and relationship building.
- Contact existing and inactive customers to drive sales and account engagement
- Build strong, long-term customer relationships via regular communication
- Identify customer needs and recommend suitable products
- Promote new products, offers and seasonal campaigns
- Achieve individual sales targets and KPIs
- Maintain accurate CRM records and activity tracking
- Handle customer enquiries efficiently and professionally
- Collaborate with internal teams and external sales colleagues to support growth
- Identify upselling and cross-selling opportunities
- Support customer onboarding to the B2B ordering platform
- Assist with administrative sales tasks and attend trade shows as required
Who we are looking for:
- Proven experience in telesales, internal sales or customer service
- Strong telephone communication and relationship-building skills
- Target-driven with a commercial mindset
- Proficient in Microsoft Office and CRM systems
- Highly organised, self-motivated and able to work independently
- Team player with strong interpersonal skills and attention to detail
What we offer:
- Competitive Salary
- Pension Scheme: Employer 3%
- Holidays: 25 days paid holiday each year, increasing to 26 after 6 years. Plus, an extra 1 day’s holiday linked to birthday. Added to that are the 8 recognised Bank Holidays.
- Life assurance.
- Company enhanced Sick Pay.
- Colleague Discounts on RING Products.
- Health Care Scheme: Private Healthcare
- Employee Assistance Programme (EAP)
- Discounts and Eyecare Vouchers.
- Opportunity to enrol in one of the salary sacrifice schemes for a car or cycle to work.
- Company enhanced maternity, adoption and paternity pay.
- Employee Recognition: Rewards for Employee of the Quarter, plus tokens of appreciation at different times during the year, e.g., on Employee Appreciation Day.
- Learning and Development: We invest in our peoples development to give them the opportunity to achieve their full potential, which means as part of our Performance Development Review (PDR) process, we focus on regular learning and development opportunities. In addition to specific skills training, RING colleagues have access to OSRAM's E-learning portal.
- Free On-Site Parking.
- Working Arrangements: For roles which can be carried out remotely, we offer the opportunity to work from home up to two days per week.
ams OSRAM is an Equal Employment Opportunity Employer. Diversity, equity and inclusion is strongly established in our corporate culture and we firmly believe it makes us more successful as a company. All qualified applications will receive consideration for employment regardless of ethnic, national or social origin, gender, gender identity, sexual orientation, colour, religion, age, physical and mental abilities.
Locations
Internal Telesales Executive (12 Month FTC) in Leeds, Yorkshire employer: ams-OSRAM International GmbH
At ams OSRAM, we pride ourselves on being an excellent employer, offering a competitive salary and a comprehensive benefits package that includes generous holiday allowances, private healthcare, and a strong commitment to employee development. Our inclusive work culture fosters collaboration and innovation, providing opportunities for personal and professional growth while ensuring a supportive environment where every team member can thrive. Located in a vibrant area, we also offer flexible working arrangements, making it an ideal place for those seeking a meaningful and rewarding career in the automotive aftermarket sector.
Contact Detail:
ams-OSRAM International GmbH Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Telesales Executive (12 Month FTC) in Leeds, Yorkshire
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice your pitch! Before any calls or interviews, rehearse how you'll introduce yourself and explain why you're a great fit for the Internal Telesales Executive role. Confidence is key!
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to follow up! After any conversation or interview, drop a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Internal Telesales Executive (12 Month FTC) in Leeds, Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Telesales Executive role. Highlight your telesales experience and any achievements that show off your sales skills. We want to see how you can drive growth in our automotive aftermarket business!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Mention specific examples of how you've built strong customer relationships and achieved sales targets in the past.
Show Off Your Communication Skills:Since this role is all about communication, make sure your application reflects your strong telephone skills. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at ams-OSRAM International GmbH
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the products and services offered by the company. This will help you confidently discuss how you can promote new products and seasonal campaigns during your call with customers.
✨Practice Your Pitch
Since this role is all about telesales, practice your telephone communication skills. Role-play with a friend or family member to refine your ability to engage customers, identify their needs, and recommend suitable products.
✨Show Off Your CRM Skills
Be prepared to discuss your experience with CRM systems. Highlight any specific tools you've used and how you’ve maintained accurate records in the past. This shows you’re organised and ready to handle customer enquiries efficiently.
✨Demonstrate Your Team Spirit
This position requires collaboration with internal teams and external sales colleagues. Be ready to share examples of how you’ve worked effectively in a team setting, showcasing your interpersonal skills and ability to support growth.
