Customer Representative - Camberley in Surrey

Customer Representative - Camberley Date Posted: 2026-09-20 Location: Surrey Heath, Surrey, GB, GU18 5XY Application Deadline: 2026-12-19 11:01:56.01 On behalf of Nationwide, AMS are seeking a Customer Representative working across our Camberley branch. Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face‑to‑face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK. What makes us different Nationwide is the world's largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK's population. We've got the scale to compete with the big banks, but we're not a bank. As a building society, we're owned by our members - that's our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose: Banking - but fairer, more rewarding, and for the good of society. Job description - the role What you'll be doing Customer representatives are multi-skilled. As you'd expect, you'll be welcoming members into our branches and talking them through how to use digital services and the self‑service tech available in our banking hall. Our customers value being able to talk to a friendly human face‑to‑face about their finances, and during those conversations you might pick up additional needs they have and, for example, pass them on to an expert colleague, or give them guidance on fraud to protect them from becoming a victim. You'll be given plenty of training on our products, services, and processes; you just need to be comfortable using digital tools and apps. Candidate Profile: Key accountabilities, skills