Typist in Manchester

AMS Group is a leading UK Top 60 accountancy firm with a differentiated advisory-led proposition, headquartered in Manchester. We have been a trusted name in professional services for over 40 years. Our commitment to excellence and customer satisfaction has positioned us as a premier provider in the market.

The Role

As an essential member of our busy reception team, the typist plays a key role in ensuring the smooth running of day-to-day operations within the firm. This position supports fee earners and the wider office by delivering fast, accurate typing, maintaining exceptional document standards, and providing a high level of administrative and front-of-house support. In a fast-paced accountancy environment, the typist is central to keeping communication flowing, documentation organised, and client service consistently professional.

Key Responsibilities

• Draft, format, and proofread a wide range of legal and business documents—including correspondence, contracts, meeting notes, and reports—for fee earners, ensuring accuracy, consistency, and confidentiality.
• Answer incoming calls with professionalism, take clear and concise messages, and relay them promptly. Redirect callers to the appropriate departments to maintain an efficient communication flow.
• Filter and transfer calls to relevant team members, maintaining a courteous and efficient approach that reflects the firm’s high standards of client care.
• Organise and schedule meetings for fee earners, including booking rooms, sending calendar invites, and preparing required documentation.
• Monitor and manage fee earners’ inboxes and calendars, flagging urgent requests, organising workflows, and ensuring deadlines and appointments are met.
• Welcome clients and visitors warmly, ensuring the reception area remains well-presented and offering assistance throughout their visit.
• Scan hardcopy records, incoming post, and client files for digital archiving, maintaining accurate documentation in line with firm policies and GDPR requirements.
• Sort, scan, and distribute incoming mail to relevant departments. Manage the preparation and dispatch of outgoing mail, including occasional trips to the post office.
• Perform various ad hoc administrative and secretarial duties as required.
• Oversee the redirection of incoming and outgoing mail to ensure timely and accurate delivery across departments or to external stakeholders.
• Digitally archive confidential documents and client files, maintaining meticulous records in accordance with data protection policies.
• Monitor and manage office stationery and consumables, placing orders as needed to support uninterrupted operations.
• Receive and log client records upon arrival, ensuring accurate documentation and secure storage.
• Organise the safe booking-out of client records to internal teams or external parties, maintaining detailed tracking to prevent loss or delays.

Skills and Experience Required

• Proven administrative experience in a professional office environment, ideally within accountancy.
• Excellent typing skills.
• Strong verbal and written communication skills with a professional telephone manner.
• Proficiency in managing calendars and emails, including scheduling meetings and prioritising tasks for multiple team members.
• Exceptional attention to detail, particularly in proofreading documents, logging records, and maintaining accurate tracking systems.
• Competence in scanning, archiving, and document management systems, with solid basic IT skills and experience using office software.
• Ability to handle ad hoc tasks and adapt to changing priorities, working independently as well as collaboratively within a team.

Salary & Benefits

• 23 days’ holiday
• Birthday off
• Health cash plan
• Enhanced parental pay
• Company sick pay
• Perkbox membership
• Company pension scheme

AMS Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.