Team Scheduler - Big 4 Opportunity in Cardiff

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

Our Client is a big four consultancy firm with a global presence, operating in over 150 countries. This organisation works with many public and private companies spanning multiple industries. The advisory work that they cover spans across audit, Accountancy, tax, corporate finance and consulting.

Job Description – The Role

On behalf of this organisation, AMS is looking for a Team Administrator/Scheduler for a 6 month contract based in Cardiff. Please note that this is a hybrid working model opportunity with expected travel to the Cardiff office.

Successful candidates will attend a two-week mandatory training period in the Cardiff office.

Purpose of the Role

The Analytics Support Centre (ASC) is a Cardiff-based delivery centre developed to assist audit practitioners with completing analytics work. Analytics can enhance the quality and efficiency of an audit, as well as deliver meaningful insights to clients. The vision is for analytics to be used in all audits.

Demand for the ASC is increasing, creating the need for a Team Scheduler to assist team leaders, collaborate with senior administrators, and support the wider team.

The Team Scheduler will primarily be responsible for ASC workflow management and job allocation but may also provide operational support and contribute to core team tasks.

Responsibilities as a Team Administrator/Scheduler;

• Managing the ASC workflow (phone, email, and ticketing system) to ensure analytics requests are assigned to an appropriate team member within a predetermined time frame.
• Developing a comprehensive understanding of team workflow, communicating audit requirements and demand against ADC resource availability to team leaders regularly.
• Assigning analytic tasks based on priority, technical expertise, and complexity.
• Resolving day-to-day queries within the team and the wider practice.
• Managing and maintaining team policy documents and manuals, including the training schedule and annual leave & absence tracker.
• Supporting the arrangement of facilities (IT/desk space) for new hires.
• Performing general administrative duties to support team operations, such as updating the staff holiday tracker, booking meeting rooms, and organising team meetings.

What we require from the candidate:

• Good knowledge of Microsoft Office, particularly Excel.
• Prior administrative experience and/or relevant qualifications.
• Ability to meet tight deadlines.
• Experience working with multiple data management systems.
• Strong written and verbal communication skills.

Next steps

This client will only accept workers operating via an Umbrella/PAYE engagement model.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our sourcing specialists now.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business