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- Tasks: Design and build operational services for critical business functions in a collaborative environment.
- Company: Join AMS, a global leader in workforce solutions, helping organisations thrive through change.
- Benefits: Enjoy a flexible work schedule with 3 days in the office and opportunities for professional growth.
- Why this job: Be part of a team developing cutting-edge technologies that make a positive impact on the planet.
- Qualifications: Experience in IT projects, especially in Defence, and a solid understanding of service management required.
- Other info: This is a 12-month contract role with a focus on teamwork and stakeholder engagement.
The predicted salary is between 48000 - 72000 £ per year.
We are AMS, a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.
We are looking for an ITIL Service Architect for a 12 Months contract based in Bristol (3 days per week in the office) on behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs.
Purpose of the Role:
As ITIL Service Architect you will work with principal stakeholders across the business, design and build operational and service management capability designing services to support critical business functions and services.
As an ITIL Service Architect you will be responsible for:
- Working with the Service and Operate capability to collaboratively define and oversee the design of services with principal stakeholders.
- Working closely with individual suppliers and a Matrix supply chain to define services in accordance with business service owners' current service and operational portfolio.
- Planning and scheduling workload against a defined and agreed sequence of activity bringing Facilities, Infrastructure and Applications under a support capability, which is overseen, governed and enforced by security controls and standards.
- Stakeholder management skills from programme to C-suite.
- Supporting the wider project team with service management and service operation queries.
- Developing services that can be signed off by the business and support a centralised service and operational capability.
What we require from the candidate:
- Experience working on IT projects in the Defence sector.
- Experience in system integration.
- An excellent understanding of commonly used concepts, practices and procedures within service and operational support.
- SC cleared are preferable.
- Must be flexible and adaptable in their approach to delivery of individual and programme objectives.
- Ability to work at pace and perform tasks simultaneously.
Next Steps:
If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.
Please note that due to recent changes in Off Payroll (IR35) legislation, our client only operates with contractors that operate via a PAYE or Umbrella model. We are unable to accept applications from candidates wishing to operate under their own Limited Company.
Contact Detail:
AMS CWS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITIL Service Architect in Bristol
✨Tip Number 1
Familiarise yourself with ITIL principles and frameworks, especially those relevant to service architecture. Being able to discuss how you've applied these concepts in previous roles will demonstrate your expertise and understanding of the position.
✨Tip Number 2
Network with professionals in the Defence sector or those who have experience with ITIL service architecture. Engaging in conversations can provide insights into the role and may even lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to showcase your stakeholder management skills. Think of specific examples where you've successfully collaborated with various stakeholders, particularly at different levels of an organisation, as this is crucial for the role.
✨Tip Number 4
Stay updated on the latest trends and technologies in service management and operational support. Being knowledgeable about current developments will not only help you in interviews but also show your commitment to continuous learning in the field.
We think you need these skills to ace ITIL Service Architect in Bristol
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the ITIL Service Architect position. Highlight key skills such as stakeholder management, service design, and experience in the Defence sector.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job description. Emphasise your background in IT projects, system integration, and any SC clearance you may have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your experience makes you a suitable candidate. Mention specific examples of past projects where you successfully managed stakeholders or designed services.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role of an ITIL Service Architect.
How to prepare for a job interview at AMS CWS
✨Understand ITIL Principles
Make sure you have a solid grasp of ITIL principles and how they apply to service architecture. Be prepared to discuss how you've implemented these concepts in previous roles, especially in the Defence sector.
✨Showcase Stakeholder Management Skills
Highlight your experience in managing stakeholders at various levels, from programme teams to C-suite executives. Prepare examples that demonstrate your ability to communicate effectively and build relationships with key stakeholders.
✨Demonstrate Flexibility and Adaptability
Given the dynamic nature of the role, be ready to discuss situations where you've had to adapt quickly to changing requirements or priorities. This will show your potential employer that you can thrive in a fast-paced environment.
✨Prepare for Technical Questions
Expect technical questions related to system integration and operational support. Brush up on relevant technologies and be ready to explain how you've successfully integrated systems in past projects.
