Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and build operational services to support critical business functions.
- Company: AMS is a global workforce solutions firm helping organisations thrive in constant change.
- Benefits: Enjoy a flexible work schedule with 3 days in the office and competitive pay.
- Why this job: Join a respected client developing cutting-edge technologies for a sustainable future.
- Qualifications: Experience in IT projects, especially in Defence, and system integration required.
- Other info: SC clearance preferred; must work via PAYE or Umbrella model.
The predicted salary is between 48000 - 72000 £ per year.
We are AMS, a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.
We are looking for an ITIL Service Architect for a 12 Months contract based in Bristol (3 days per week in the office) on behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs.
Purpose of the Role:
As ITIL Service Architect you will work with principal stakeholders across the business, design and build operational and service management capability designing services to support critical business functions and services.
As an ITIL Service Architect you will be responsible for:
- Working with the Service and Operate capability to collaboratively define and oversee the design of services with principal stakeholders.
- Working closely with individual suppliers and a Matrix supply chain to define services in accordance with business service owners' current service and operational portfolio.
- Planning and scheduling workload against a defined and agreed sequence of activity bringing Facilities, Infrastructure and Applications under a support capability, which is overseen, governed and enforced by security controls and standards.
- Stakeholder management skills from programme to C-suite.
- Supporting the wider project team with service management and service operation queries.
- Developing services that can be signed off by the business and support a centralised service and operational capability.
What we require from the candidate:
- Experience working on IT projects in the Defence sector.
- Experience in system integration.
- An excellent understanding of commonly used concepts, practices and procedures within service and operational support.
- SC cleared are preferable.
- Must be flexible and adaptable in their approach to delivery of individual and programme objectives.
- Ability to work at pace and perform tasks simultaneously.
Next Steps:
If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.
Please note that due to recent changes in Off Payroll (IR35) legislation, our client only operates with contractors that operate via a PAYE or Umbrella model. We are unable to accept applications from candidates wishing to operate under their own Limited Company.
ITIL Service Architect in Bristol employer: AMS CWS
Contact Detail:
AMS CWS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITIL Service Architect in Bristol
✨Tip Number 1
Familiarise yourself with ITIL principles and frameworks, especially those relevant to service architecture. Being able to discuss how you've applied these concepts in previous roles will demonstrate your expertise and understanding of the field.
✨Tip Number 2
Network with professionals in the Defence sector, particularly those who have experience with IT projects. Engaging in conversations about current trends and challenges can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Prepare to showcase your stakeholder management skills. Think of examples where you've successfully collaborated with various levels of stakeholders, from programme teams to C-suite executives, as this is crucial for the role.
✨Tip Number 4
Stay updated on the latest technologies and practices in service management and operational support. Being knowledgeable about cutting-edge solutions will help you stand out as a candidate who can contribute to the client's innovative projects.
We think you need these skills to ace ITIL Service Architect in Bristol
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the ITIL Service Architect position. Understand the key responsibilities and required skills, especially those related to service management and stakeholder engagement.
Tailor Your CV: Customise your CV to highlight relevant experience in IT projects, particularly in the Defence sector. Emphasise your understanding of ITIL concepts and any previous roles that involved system integration or service design.
Craft a Compelling Cover Letter: Write a cover letter that connects your experience with the specific requirements of the role. Mention your adaptability and ability to work under pressure, as well as your stakeholder management skills.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at AMS CWS
✨Understand ITIL Principles
Make sure you have a solid grasp of ITIL principles and how they apply to service architecture. Be prepared to discuss how you've implemented these concepts in previous roles, especially in the Defence sector.
✨Showcase Stakeholder Management Skills
Highlight your experience in managing stakeholders at various levels, from programme teams to C-suite executives. Prepare examples that demonstrate your ability to communicate effectively and build relationships with key stakeholders.
✨Demonstrate Flexibility and Adaptability
Given the dynamic nature of the role, be ready to discuss situations where you've had to adapt quickly to changing requirements or priorities. This will show your potential employer that you can thrive in a fast-paced environment.
✨Prepare for Technical Questions
Expect technical questions related to system integration and operational support. Brush up on relevant technologies and be ready to explain how you've successfully integrated systems in past projects.
