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- Tasks: Design and build operational capabilities to support critical business functions.
- Company: AMS is a global workforce solutions firm helping organisations thrive through workforce optimisation.
- Benefits: Enjoy a flexible work schedule with 3 days in the office and opportunities for professional growth.
- Why this job: Join a respected client developing cutting-edge technologies for a sustainable future.
- Qualifications: Experience in IT projects, particularly in Defence, and system integration is essential.
- Other info: SC clearance preferred; must be adaptable and able to manage multiple tasks.
The predicted salary is between 43200 - 72000 £ per year.
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.
We are looking for an ITIL Service Architect for a 12 Months contract based in Bristol (3 days per week in the office) on behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs.
Purpose of the Role:
As ITIL Service Architect you will work with principal stakeholders across the business, design and build operational and service management capability designing services to support critical business functions and services.
As an ITIL Service Architect you will be responsible for:
- Work with the Service and Operate capability to collaboratively define and oversee the design of services with principal stakeholders.
- Work closely with individual suppliers and a Matrix supply chain to define services in accordance with business service owners current service and operational portfolio.
- Ability to plan and schedule workload against a defined and agreed sequence of activity bringing Facilities, Infrastructure and Applications under a support capability, which is overseen, governed and enforced by security controls and standards.
- Stakeholder management skills from programme to C-suite.
- Support the wider project team with service management and service operation queries.
- Develop services that can be signed off by the business and support a centralised service and operational capability.
What we require from the candidate:
- Experience working on IT projects in the Defence sector.
- Experience in system integration.
- An excellent understanding of commonly used concepts, practices and procedures within service and operational support.
- SC cleared are preferable.
- Must be flexible and adaptable in their approach to delivery of individual and programme objectives.
- Ability to work at pace and perform tasks simultaneously.
Next Steps:
If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.
Please note that due to recent changes in Off Payroll (IR35) legislation, our client only operates with contractors that operate via a PAYE or Umbrella model. We are unable to accept applications from candidates wishing to operate under their own Limited Company.
AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
ITIL Service Architect employer: AMS Contingent
Contact Detail:
AMS Contingent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITIL Service Architect
✨Tip Number 1
Familiarise yourself with ITIL principles and frameworks, as this role heavily relies on them. Being able to discuss how you've applied these concepts in previous roles will demonstrate your expertise and understanding of service architecture.
✨Tip Number 2
Network with professionals in the Defence sector, especially those who have experience with IT projects. Engaging in conversations about current trends and challenges can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to showcase your stakeholder management skills. Think of examples where you've successfully collaborated with various levels of stakeholders, particularly in high-pressure environments, as this will be crucial for the role.
✨Tip Number 4
Stay updated on the latest technologies and solutions in the clean energy sector. Being knowledgeable about cutting-edge developments will not only impress your interviewers but also show your commitment to the industry.
We think you need these skills to ace ITIL Service Architect
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the ITIL Service Architect position. Highlight key skills such as stakeholder management, service design, and experience in the Defence sector.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job description. Emphasise your background in IT projects, system integration, and any SC clearance you may have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your experience makes you a suitable candidate. Mention specific examples of past projects where you successfully managed services or collaborated with stakeholders.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role of an ITIL Service Architect.
How to prepare for a job interview at AMS Contingent
✨Understand ITIL Framework
Make sure you have a solid grasp of the ITIL framework and its principles. Be prepared to discuss how you've applied ITIL practices in previous roles, especially in service design and operational management.
✨Showcase Stakeholder Management Skills
Highlight your experience in managing stakeholders at various levels, from programme teams to C-suite executives. Prepare examples that demonstrate your ability to communicate effectively and build relationships with key stakeholders.
✨Demonstrate Flexibility and Adaptability
Given the dynamic nature of the role, be ready to discuss situations where you've had to adapt quickly to changing requirements or priorities. This will show your potential employer that you can thrive in a fast-paced environment.
✨Prepare for Technical Questions
Expect technical questions related to system integration and service management. Brush up on relevant technologies and be ready to explain how you've successfully integrated systems in past projects, particularly in the Defence sector.
