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For Companies At a Glance
- Tasks: Support customers and practitioners with product recommendations and resolve queries.
- Company: Amrita Nutrition is a leading distributor of premium health supplements, promoting natural healthcare.
- Benefits: Enjoy a competitive salary, enhanced pension, profit share, and private medical insurance.
- Why this job: Join a values-driven team making a positive impact on health and well-being.
- Qualifications: Must have a nutrition qualification and experience in wellness or practitioner support.
- Other info: Office-based role in Sheffield with opportunities for community engagement and content creation.
The predicted salary is between 30000 - 33000 £ per year.
Job Summary
Amrita Nutrition is a distributor and retailer of high-quality health supplements. We have offices in Sheffield and Amsterdam, where we support the health and well-being of over 100,000 people by providing access to premium products and education through our online platforms Amrita Nutrition and Supplement Hub.
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
Our mission is simple: to grow the positive impact of natural healthcare.
We will do this by being an ethical, values-driven organisation that speaks with authority and credibility on natural health matters and provides a great service to our customers.
We are looking for a proactive communicator with a strong foundation in nutrition to grow our offer to customers by offering leading technical support to our customers.
Practitioner & Customer Support
- Handle inbound order-taking over the phone.
- Resolve customer queries
- Proactively recommend relevant products based on customer needs
- Provide support to practitioners and clients, including product recommendations
- Offer product alternatives for out-of-stock items to maintain continuity of care.
- Support with practitioner onboarding calls
- Interpreting test results from diagnostic partners and recommending products.
- Processing Practitioner applications
Lead Generation & Outreach
- Conduct outbound calls to clinics and unregistered practitioners, introducing them to Amrita and promoting the benefits of joining our practitioner network
Education & Events
- Support educational events and virtual learning opportunities as required
Content Creation & Communication
- Support in writing engaging blogs and educational articles to support both customer education and brand visibility.
- Craft compelling social media captions and content and assist in planning to enhance reach and engagement.
- Assist in campaign and product launch execution with the marketing team, including messaging and practitioner outreach.
- Maintain accurate and current product information, and stay up to date on new product launches and trends.
Community Management
- Manage and nurture online Amrita Practitioner Community, fostering conversation, education, and peer connection.
- Actively participate in practitioner discussions, offering guidance, answering product questions, and sharing useful resources.
Experience & Skills:
- Previous experience as a Nutritional Therapist
- A qualification in nutrition – Related to functional medicine
- Excellent communication skills—written, verbal, and interpersonal.
- Demonstrated ability in content creation (e.g., blog writing, social media, educational articles).
- Strong organisational skills
- Comfort with outbound calling and lead generation activities.
- A passion for natural health and practitioner education.
Terms
Salary: £30,000-£35,000 p.a dependent on experience.
Working Hours/Location: 37.5 hours/week (Monday to Friday) – Office based, Sheffield
Holiday: 30 days + statutory holidays
- Enhanced pension (10% Employer Contribution)
- Company-wide profit share scheme
- Cycle to work scheme
- Private medical insurance
- Health cash plan
Practitioner Support - Health Supplements employer: Amrita Nutrition UK
Contact Detail:
Amrita Nutrition UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practitioner Support - Health Supplements
✨Tip Number 1
Familiarise yourself with Amrita Nutrition's product range and their unique selling points. This knowledge will help you confidently recommend products during your interactions with customers and practitioners.
✨Tip Number 2
Engage with online communities related to health supplements and nutrition. This will not only enhance your understanding of customer needs but also demonstrate your proactive approach to potential employers.
✨Tip Number 3
Practice your communication skills by role-playing customer interactions with friends or family. This will prepare you for handling inbound queries and making outbound calls effectively.
✨Tip Number 4
Stay updated on the latest trends in the wellness industry, especially regarding natural health. Being knowledgeable about current topics will allow you to contribute meaningfully to discussions and content creation.
We think you need these skills to ace Practitioner Support - Health Supplements
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the wellness industry, particularly any roles related to practitioner support or nutrition. Emphasise your communication skills and any content creation experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for natural health and your understanding of Amrita Nutrition's mission. Mention specific examples of how your skills align with the job requirements, especially in customer support and education.
Showcase Your Communication Skills: Since excellent communication is key for this role, consider including examples of how you've effectively communicated with customers or practitioners in previous positions. Highlight any experience in writing blogs or social media content.
Research Amrita Nutrition: Familiarise yourself with Amrita Nutrition's products and values. Understanding their approach to health supplements will help you tailor your application and demonstrate your enthusiasm for the role.
How to prepare for a job interview at Amrita Nutrition UK
✨Show Your Passion for Nutrition
Make sure to express your enthusiasm for natural health and nutrition during the interview. Share personal experiences or insights that highlight your commitment to promoting wellness, as this aligns with the company's mission.
✨Demonstrate Communication Skills
Since the role requires excellent communication, prepare to showcase your verbal and written skills. You might be asked to explain complex nutritional concepts simply, so practice articulating your thoughts clearly and confidently.
✨Prepare for Role-Specific Scenarios
Anticipate questions related to customer support and practitioner outreach. Think of examples from your past experience where you successfully resolved customer queries or engaged with practitioners, as these will demonstrate your suitability for the role.
✨Familiarise Yourself with the Brand
Research Amrita Nutrition and its product offerings thoroughly. Understanding their values, products, and recent developments will allow you to engage in meaningful conversations and show that you're genuinely interested in contributing to their mission.