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- Tasks: Lead the development and use of CRM and ERP tools for data-driven decision-making.
- Company: Amref Health Africa is a leading health development organisation focused on lasting change in Africa.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and impactful projects.
- Why this job: Join a mission-driven team that values data integrity and strategic growth in supporter engagement.
- Qualifications: Technical expertise in data management, communication skills, and experience in business change are essential.
- Other info: Be the go-to expert for Microsoft Dynamics and collaborate with global teams to enhance data processes.
The predicted salary is between 36000 - 60000 £ per year.
Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa.
We are seeking a highly motivated and detail-oriented Data & Insights Manager to lead on the day-to-day development, implementation and utilisation of our Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) tools through our data management platform, Microsoft Dynamics 365. This role is pivotal to embedding a culture of data-driven decision-making across Amref UK, ensuring the integrity and strategic use of our data to enable strategic growth in supporter engagement, retention and income generation.
The Data & Insights Manager will be a key point of contact for colleagues across the organisation, playing an instrumental role in shaping how we gather, manage and utilise data at Amref UK. They will be critical in providing expertise and establishing new ways of working across key Amref UK teams, including Supporter Engagement, Programmes & Strategic Partnerships, Finance, Operations and Senior Management.
The postholder will be the organisational expert in Microsoft Dynamics working with senior leaders, Amref HQ ICT, Amref’s global Fundraising & Marketing Development team (FMD) and third-party vendors to develop, implement and integrate processes and reporting tools that aid analysis and insight. They will be responsible for delivering improved functionality and system upgrades while maintaining data integrity and compliance requirements. Expertise in relational database design and familiarity with marketing tools such as Google Analytics would also be an advantage.
To be successful in this role, the post holder will need to be a team player who brings a combination of technical expertise, communication skills and business change experience.
Data & Insights Manager employer: Amref Health Africa UK
Contact Detail:
Amref Health Africa UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data & Insights Manager
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365, as it's a key tool for this role. Consider taking online courses or tutorials to enhance your understanding and showcase your initiative during interviews.
✨Tip Number 2
Network with professionals in the health development sector, especially those who work with data management. Attend relevant events or webinars to gain insights and potentially make connections that could help you stand out.
✨Tip Number 3
Prepare to discuss your experience with data-driven decision-making. Think of specific examples where your insights led to positive outcomes, as this will demonstrate your ability to contribute to Amref's goals.
✨Tip Number 4
Research Amref Health Africa's mission and recent projects. Understanding their work will allow you to tailor your conversations and show genuine interest in how you can support their objectives through data management.
We think you need these skills to ace Data & Insights Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Data & Insights Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with CRM and ERP tools, particularly Microsoft Dynamics 365. Provide specific examples of how you've used data to drive decision-making and improve processes in previous roles.
Showcase Technical Skills: Make sure to mention your expertise in relational database design and any familiarity with marketing tools like Google Analytics. This will demonstrate your technical proficiency, which is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for data-driven decision-making and your commitment to improving health outcomes in Africa. Personalise it to reflect your understanding of Amref Health Africa's mission.
How to prepare for a job interview at Amref Health Africa UK
✨Showcase Your Technical Skills
Make sure to highlight your expertise in Microsoft Dynamics 365 and any experience you have with relational database design. Be prepared to discuss specific projects where you've successfully implemented or improved CRM and ERP tools.
✨Demonstrate Data-Driven Decision Making
Prepare examples of how you've used data to drive decisions in previous roles. Discuss how you can embed a culture of data-driven decision-making within the organisation, as this is crucial for the role.
✨Emphasise Communication and Collaboration
Since this role involves working with various teams, be ready to talk about your communication skills and how you've collaborated with different departments in the past. Highlight any experience you have in training or guiding colleagues on data management practices.
✨Understand the Organisation's Mission
Familiarise yourself with Amref Health Africa's mission and values. Be prepared to discuss how your skills and experiences align with their goals, particularly in supporter engagement and income generation.
