Lettings new business partner in London

On behalf of our clients, we are looking for an ambitious and personable individual to join their team as a Lettings New Business Partner (Valuations Manager) across our Balham Lettings Hub. In this role you would be the primary Lettings Valuer for the Hub. You'll be responsible for generating and winning new business to grow our Lettings Portfolio in the area. After identifying landlord requirements, you'll start to build a long‐term relationship using effective people and communication skills while maintaining the highest standards of customer service. You'll signpost them to other services across the group such as our Mortgage and Protection Services to ensure they have the smoothest Let possible.

About Us: The Group is a unique estate/letting agent in the UK. We've found millions their dream home whilst together raising over £10m to support over 180 charities. We take pride in creating an exceptional business that makes a positive impact. We believe in doing things differently by combining business excellence with a commitment to social responsibility.

Key Responsibilities:

• To report to the Lettings Business Manager
• To be responsible for securing business through accurate valuation of property, top quality customer service and by offering all of the appropriate services that Andrews has to offer
• To ensure that any leads are followed up in a timely manner, arranging a written confirmation of the follow‐up valuation letter and market comparable
• Ensure all customers are fully aware of the process they are entering into, including the costs and financial implication
• To fully utilise and comply with systems and procedures which are in place and ensure all fees are charged in accordance with the terms of business
• To maximise business efficiency through effective diary and system management, ensuring we make the best use of our time, and work to suit the needs of our customers
• Ensure you understand your branch and personal KPIs, to lead to achieving and exceeding the figures required to satisfy the branch performance
• Be aware of industry trends, market and competitors' activities, and adjust your negotiating tactic accordingly
• To keep under review the lets price of properties and advise the landlord, as appropriate, of any price adjustments necessary to ensure the property is competitively priced for the prevailing market

Qualifications:

• Proven experience working in the property industry, with a high level of competency of valuing lettings properties
• Good understanding of market demand and customer behaviour
• Outstanding customer service and communication skills
• A self‐motivated and positive attitude
• Excellent organisational skills, and an eye for detail
• Strong leadership skills and have a burning ambition to succeed in the lettings industry
• Familiarity with the use of IT systems
• Their own transport and full UK driving licence

What is Offered to you:

In exchange for your commitment and flexibility, you will be offered a great opportunity to join a business that believes in nurturing your career, valuing your commitment and rewarding you with an attractive package that really does add up. Our benefits package includes:

• Inspirational training and exciting career opportunities with strong internal progression rates
• Birthday Day Off
• Pension and Death in Service Benefit
• Employee Assistance Program
• Referral Program and Cycle to Work Scheme
• OTE on top of the basic salary
• Optional Health Care Plan
• A 5-day working week

Their Values:

• We treat every customer as our only customer – They believe in building successful long‐term relationships with our customers. We do that by putting in the time and effort to understand all their needs and motivations.
• We value all our people – As one united team, we treat everyone with respect, prioritizing great two‐way communication in every department. We honour our commitments and ensure we're always looking out for each other.
• We believe in giving back – As an estate agent owned by a charitable trust, we do all we can to support charities and social enterprises close to home and abroad. We take pride in our contributions to society and celebrate them alongside our business successes.

This is a fantastic opportunity to join a company that believes in doing business differently. If you are a motivated and results‐driven professional with a passion for property and relationship‐building, we want to hear from you.

Job Types: Full‐time, Permanent

Experience: Lettings: 2 years (required), Property Valuation: 1 year (required)

Licence/Certification: Driving Licence and Own Transport (required)

Work Location: In person