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- Tasks: Manage residential properties, ensuring smooth operations and client satisfaction.
- Company: Dynamic property management firm with a focus on innovation and client care.
- Benefits: Flexible working options, competitive pay, and opportunities for professional growth.
- Why this job: Join a vibrant team and make a difference in people's living spaces.
- Qualifications: Experience in property management and strong communication skills required.
- Other info: Fast-paced environment with potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Our clients are seeking an experienced block/property manager (Hybrid/homebased). The Block Property Manager is primarily responsible for the delivery of management services to a portfolio of residential and, where applicable, mixed-use buildings and estates. This role will be the direct interface with the Client/Freeholder and Leaseholders within their portfolio.
Property Inspections and Maintenance:
- Carry out periodic inspections of the property and prepare site reports for the client / landlord / residents' committee / insurance company.
- Ensure compliance with Health & Safety Regulations and maintain accurate records of Risk Assessments, their dates and planned frequency for re-inspection.
- Record on the Data Station system and take action upon the findings of the Risk Assessments.
- Undertake routine fire door inspections to communal fire doors in managed blocks under 18m, subject to passing the BRE Fire Door Course.
Finance:
- Prepare budgets for each property within the portfolio and prepare notes of explanation for each property within the portfolio and ensure they are complete and approved two weeks prior to the billing period.
- Liaise with clients / landlords to agree the service charge budget.
- Assist the Client Accountant with preparation of the clients' annual accounts and liaise with the clients / landlords / leaseholders on the content of the prepared annual accounts.
- Answer residents' queries.
- Liaise with the Accounts teams in the production of requests for payment, service charge debtors, accounts production and all other accounting processes as agreed.
- Ensure that the developments, including common areas, in the portfolio are fully insured, including property owners' and employers' liability cover (if applicable) to their full value and that the premiums are paid promptly.
- Ensure that the Directors of Residential Management Companies have, or are offered, Legal Expense Insurance.
- Offer both types of Out of Hours Service to clients.
- Handle insurance claims and work with the Insurance Manager to ensure they are dealt with in a timely manner.
Meetings:
- Attend meetings on a regular basis as agreed with by the clients / landlords in accordance with the Management Agreement.
- Arrange with clients for the preparation of all meeting notes and action matters in accordance with the Management Agreement.
- Liaise with clients in arranging AGMs and prepare calling notices ready for issue.
- Attend AGMs of RMC clients and EGMs as necessary.
- Circulate notes of meetings held with clients / landlords and all residents' committee and leaseholders residents.
Correspondence & Administration:
- Correspond with clients / landlords / leaseholders and respond to residents' queries within the Residential Property Management response time guidelines.
- Complete Lease Checklists for all properties.
- Circulate the minutes of meetings in a timely manner.
- Maintain a brought forward system to ensure timeliness of procedures.
- Circulate correspondence to Lessees/Residents regarding Health/Safety, Fire Regulations, parking etc arising from reports or noted on site visits.
- Carry out statutory consultation with the lessees, and Residents Associations (if any) and fulfil all of the requirements of Section 20 Landlord & Tenant Act 1985 (as amended) in relation to all major works and all long term contracts as specified by the Act.
- Advise on Company Law requirements in conjunction with the Company Secretariat Department.
- Inform clients / landlords / leaseholders of their obligations in accordance with their Lease, Housing Acts and Landlord and Tenant Acts.
- Advise management company directors on the extent of their authority and responsibilities.
- Write to local estate agents in respect of unauthorised 'Sale' or 'Letting' boards.
Breaches of the Lease:
- Liaise with the client / landlord where the terms of the lease are not being adhered to by individual resident/leaseholder.
- Advise residents involved in respect of any breach of the lease and assist the Client on any matter relating to the terms of the property lease.
- Write to adjacent property owners where trespass, nuisance or other problems are occurring from specific dwellings.
- Assist with enforcement of the terms of the lease.
- Liaise with the client's appointed solicitor or the Professional Services Department where continual breach occurs.
Contractors:
- Carry out the interviewing, selecting, appointing and supervision of contractors, to include Estate/Building Manager, porters, cleaners, yardmen, estate operative, gardener, handymen, as applicable.
- Provide contractors with a specification of works and work orders for all works to be carried out.
- Ensure that all contractors have appropriate Public Liability Insurance and comply with current Health and Safety requirements and check they are registered on the Contractor Database.
Property Sales (Assignment of Lease):
- Respond to complaints from lessees & clients in a timely manner.
- Carry out all duties within TPI guidelines and RICS code of practice.
- Ensure that FCA regulation guidelines are adhered to in all working practices and behave in accordance with these rules and Treating the Customer Fairly guidelines.
- To complete all mandatory online training courses in a timely manner and to take part in optional training courses as considered appropriate by the Branch Manager.
- To complete Construction Design and Management (CDM) training, IOSH training and other regulatory training as required and within a time frame to be agreed with the Regional Head.
- To complete TPI Foundation Level 2 and Associate Level 3 training within a time frame to be agreed with the Regional Head.
- Endeavour to remain informed of new relevant legislation and best practice guidelines.
Hybrid block property manager in London employer: AMR - Specialist Property Recruiters
Contact Detail:
AMR - Specialist Property Recruiters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid block property manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend industry events, join online forums, or even hit up local meetups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with property inspections, budgets, and client relations. Make sure they know you're the go-to person for managing residential and mixed-use buildings.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly, express your interest, and share how your skills can benefit their team. It shows initiative and could land you an interview!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s super easy to navigate and find the perfect role for you!
We think you need these skills to ace Hybrid block property manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Block Property Manager role. Highlight your experience in property management, client relations, and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hybrid role. Share specific examples of your past successes in property management and how you can bring that expertise to our team.
Showcase Your Communication Skills: As a Block Property Manager, communication is key. In your application, demonstrate your ability to handle correspondence with clients, landlords, and residents. We love seeing candidates who can articulate their thoughts clearly and professionally!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company while you’re at it!
How to prepare for a job interview at AMR - Specialist Property Recruiters
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the types of properties you'll be managing. Familiarise yourself with common issues in residential and mixed-use buildings, as well as the specific needs of leaseholders and freeholders. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Brush Up on Financial Acumen
Since budgeting and finance are key parts of the role, be prepared to discuss your experience with preparing budgets and managing client accounts. Bring examples of how you've successfully handled financial matters in previous roles, and be ready to explain your approach to ensuring compliance with financial regulations.
✨Showcase Your Communication Skills
As a block property manager, you'll be the main point of contact for clients and residents. Practice articulating how you've effectively communicated with various stakeholders in the past. Think about specific instances where you resolved conflicts or addressed complaints, and be ready to share those stories.
✨Demonstrate Your Knowledge of Regulations
Familiarise yourself with relevant legislation, such as the Landlord and Tenant Acts and Health & Safety regulations. Be prepared to discuss how you've ensured compliance in your previous roles. Showing that you stay updated on industry standards will highlight your commitment to best practices in property management.