At a Glance
- Tasks: Manage a portfolio of city centre apartments and ensure smooth tenancy experiences.
- Company: Vibrant property management team in the heart of Birmingham.
- Benefits: Competitive salary, 25 days leave, healthcare plan, and team socials.
- Other info: Supportive environment with excellent training and career growth opportunities.
- Why this job: Build relationships and make a real impact in the property sector.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 28000 £ per year.
An exciting opportunity has arisen for a dynamic and driven Property Account Manager to join a vibrant property management team based in central Birmingham. This is an ideal role for a customer-focused professional looking to build a rewarding career in the property sector.
Role Overview:
As a Property Account Manager, you will take full responsibility for managing a portfolio of high-quality city centre apartments. From move-in to check-out, you’ll be the key contact for both clients and residents, ensuring a smooth tenancy experience and optimal asset performance. Strong organisational and communication skills are essential, along with the ability to manage multiple priorities with confidence and care. This is more than just a property role—it’s about building relationships, solving problems, and adding value to clients’ investments.
Key Responsibilities:
- Manage a designated portfolio, enhancing rental income and minimising void periods
- Build trusted relationships with both clients and residents, offering tailored support
- Provide regular updates, reports, and rental price reviews to clients
- Oversee maintenance requests and repairs with speed and professionalism
- Collaborate with the lettings team to ensure quick and high-quality re-lettings
- Support property compliance, legal notices, and rent arrears management
- Conduct periodic and ad hoc property inspections
- Handle deposit release and end-of-tenancy processes efficiently
Ideal Candidate Profile:
- Decisive and confident under pressure, with strong mediation skills
- Comfortable working independently while being a team player
- Professional, articulate, and eager to learn and grow
- Passionate about providing excellent customer service
- Values collaboration and thrives in a positive, supportive team culture
Working Conditions:
- Full-time role based in Birmingham city centre
- Approx. 90% office-based, with 10% of time on-site or visiting clients
Salary & Benefits:
- £25,000-£28,000 per annum (depending on experience)
- 25 days annual leave
- Workplace pension
- Healthcare cash plan & life assurance
- External wellbeing support
- Monthly 1-1s and ongoing training & development
- Team socials, knowledge-sharing sessions, and networking opportunities
- Annual anniversary reward
- Early finish on Fridays
- Supportive and collaborative working environment
Property Account Manager - Birmingham City Centre - 55051 employer: AMR - Specialist Property Recruiters
Join a highly respected, independently owned property group in Beaconsfield, where you will be part of a close-knit leadership team driving significant growth and transformation. The company fosters a supportive and collaborative work culture, offering exceptional opportunities for professional development and the chance to influence strategic financial decisions. With a commitment to integrity and innovation, this organisation provides a rewarding environment for those looking to make a meaningful impact in the property sector.
Contact Details:
AMR - Specialist Property Recruiters Recruitment Team
