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- Tasks: Manage tenancy processes, including move-ins, referencing, and compliance checks.
- Company: Join one of the UK's largest independent estate agencies with over 170 branches.
- Benefits: Enjoy a competitive salary, regular pay rises, and a supportive team environment.
- Why this job: Be part of a dynamic team, gain valuable experience, and make a real impact in property management.
- Qualifications: Experience in estate agency, strong communication skills, and attention to detail required.
- Other info: Office-based role with no driving needed; located in Catford.
The predicted salary is between 28000 - 28000 £ per year.
With over 170 branches nationwide, my client is one of the largest independent agencies. The last 20 years have given them invaluable experience during what has been the most radical and dynamic period in estate agency. My client is looking for a Tenancy Manager to work with their Property Manager and Lettings team in their Catford office. This role is office based; you do not need to drive.
You will be dealing with:
- Move ins
- Referencing
- Invoices
- AST
- Inventories
- Deposits
- Renewals
- New rent – Negotiate, AST, invoice
- Compliance – AML checks on landlords & tenants, rent guarantees/insurance for both, Right To Rent checks
- Licences – Selective, additional, HMOs – and compliance with these
- Landlord and Tenant Support – Look after our landlords/tenants
You will also cover for the Property Manager (repairs, etc.) when necessary, and answer calls as part of the team (book in sales and lettings viewings).
Qualities:
- Good level of experience of estate agency and the lettings process
- Genuine high attention to detail
- Ability to communicate and negotiate with all sorts of people in a proactive but friendly way
- Good level of experience of relating to people in a variety of settings and contexts
- Patient, positive, problem solver
- Friendly, unstressed, team player
- Live within easy commuting distance of SE6
- Good with IT and quick to learn new IT
- Knowledge of the changes to letting legislation coming up in 2025
Hours Required:
- 5 days a week - Monday to Friday 9am to 6pm (1 hour lunch)
Salary:
- £28,000
- Rises by £1,000 pa in April 2026 and again April 2027
Tenancy Manager employer: AMR Group - SE London and Kent
Contact Detail:
AMR Group - SE London and Kent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Manager
✨Tip Number 1
Familiarise yourself with the latest changes in letting legislation, especially those coming in 2025. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated in the industry.
✨Tip Number 2
Practice your communication and negotiation skills. Role-play scenarios where you might need to negotiate terms with landlords or tenants, as this is a key part of the Tenancy Manager role.
✨Tip Number 3
Network with professionals in the estate agency sector. Attend local property events or join online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 4
Showcase your IT skills by familiarising yourself with property management software commonly used in the industry. Being tech-savvy can give you an edge over other candidates and demonstrate your readiness for the role.
We think you need these skills to ace Tenancy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in estate agency and lettings. Emphasise your attention to detail, communication skills, and any specific knowledge of letting legislation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role of Tenancy Manager. Mention your ability to handle move-ins, referencing, and compliance checks, and how you can support both landlords and tenants effectively.
Highlight Relevant Skills: In your application, focus on skills such as negotiation, problem-solving, and IT proficiency. Provide examples of how you've successfully communicated with diverse individuals in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at AMR Group - SE London and Kent
✨Showcase Your Estate Agency Experience
Make sure to highlight your previous experience in estate agency and the lettings process. Be prepared to discuss specific situations where you successfully managed tenancy issues or negotiated with landlords and tenants.
✨Demonstrate Attention to Detail
Given the importance of accuracy in this role, provide examples that showcase your high attention to detail. Discuss how you've handled referencing, invoicing, or compliance checks in the past to illustrate your meticulous nature.
✨Communicate Effectively
Prepare to demonstrate your communication skills during the interview. Practice how you would explain complex tenancy issues in a friendly and approachable manner, as this will be crucial when dealing with landlords and tenants.
✨Stay Updated on Legislation Changes
Familiarise yourself with the upcoming changes to letting legislation in 2025. Being knowledgeable about these changes will show your commitment to the role and your proactive approach to staying informed in the industry.
