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- Tasks: Lead the Lettings team and manage the entire lettings process.
- Company: Join an award-winning independent estate agent with a strong reputation.
- Benefits: Enjoy a competitive salary, profit share, and local business discounts.
- Why this job: Be part of a dynamic team that values professionalism and expertise.
- Qualifications: Strong interpersonal skills and property management experience required.
- Other info: Full-time role with flexible hours and uncapped earning potential.
Our client is a multi-office firm with offices throughout Kent and South-East London established 25 years ago, they are a recognised and respected brand offering a first class, service.
Take the next step in your career now, scroll down to read the full role description and make your application.
They are now looking to appoint an experienced Lettings Manager for their Plumstead office
You’ll be responsible for running the department, including:
* Managing the Lettings team
* Carrying out line manager duties, including day-to-day support, recruitment and training
* Overseeing the letting process
* Advertising
* Tenant screening
* Finalising lease agreements
* Conducting property viewings
* Organising Property inspections and inventories
* Responding to enquiries and maintenance requests
* Coordinating property maintenance and repairs
* Ensuring compliance with rental policies, lease agreements and legal requirements
* Maintain accurate records, including associated departmental admin
Essential skills:
* Strong interpersonal skills and the ability to build professional relationships with all stakeholders including landlords, tenants, contractors
* Excellent verbal and written communication
* Ability to work under pressure, be flexible and multi-task
* Deliver exceptional customer service
* Manage and inspire your team
* Driving licence and car
Preferable:
ARLA membership
Knowledge of the local area
Why work for this client?
Unrivalled culture. Proud to be part of ‘The Sunday Times Best Places to Work in the UK’. 2024
Winners of the coveted ‘Double Gold’ at EA 2024.
Regular incentives.
Real progression within PM and adjoining departments.
Regular In-house training and coaching conducted by senior leadership.
Defined PM roles with support from separate pre-ten and credit control departments. xiskglj
Continuous improvement to processes and growth.
Hours of work
* 5 day working week
* Monday – Friday – 8:30 – 6pm
* Saturday 9-5pm (day off in the week)
Package on offer
* Basic Salary £(phone number removed) per annum (dependent on experience)
* OTE £45-50,000 + per annum
Lettings Manager employer: AMR Group - SE London and Kent
Contact Detail:
AMR Group - SE London and Kent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Manager
✨Tip Number 1
Network with local property professionals and attend industry events in Tunbridge Wells and surrounding areas. Building relationships with other estate agents, landlords, and contractors can give you an edge and help you learn about potential job openings.
✨Tip Number 2
Familiarise yourself with the latest proptech solutions like Fixflo and Goodlord. Being knowledgeable about these tools will not only enhance your skill set but also show potential employers that you're proactive and up-to-date with industry trends.
✨Tip Number 3
Demonstrate your understanding of the local rental market by researching current trends, average rental prices, and tenant needs in the areas covered by the agency. This knowledge will be invaluable during interviews and will showcase your commitment to the role.
✨Tip Number 4
Prepare for the interview by thinking of examples from your past experience that highlight your ability to manage a team, handle customer service issues, and ensure compliance with rental policies. Specific anecdotes will make your application stand out.
We think you need these skills to ace Lettings Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and lettings. Emphasise your interpersonal skills, team management experience, and any specific achievements in previous roles that align with the responsibilities of a Lettings Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the property industry. Mention your understanding of the local market and how your skills can contribute to the success of the Lettings & Management Department.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills, administrative abilities, and experience with property management software. If you have ARLA membership or knowledge of proptech solutions, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the lettings industry.
How to prepare for a job interview at AMR Group - SE London and Kent
✨Showcase Your Leadership Skills
As a Lettings Manager, you'll be responsible for managing a team. Be prepared to discuss your previous experience in leading teams, how you motivate and inspire others, and any specific examples of successful team management.
✨Demonstrate Your Knowledge of the Local Market
Familiarise yourself with the property market in Tunbridge Wells, Crowborough, Heathfield, Tonbridge, and Southborough. Being able to discuss local trends, property values, and the needs of landlords and tenants will show that you're well-prepared and knowledgeable.
✨Highlight Your Customer Service Experience
Exceptional customer service is key in this role. Prepare examples of how you've gone above and beyond for clients in the past, and be ready to explain how you would handle difficult situations or complaints from tenants or landlords.
✨Prepare for Compliance Questions
Understanding rental policies, lease agreements, and legal requirements is crucial. Brush up on relevant legislation and be ready to discuss how you ensure compliance in your current or previous roles.
