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- Tasks: Lead the Lettings & Management team, ensuring top-notch service for landlords and tenants.
- Company: Join an award-winning independent estate agent with a strong reputation in property management.
- Benefits: Enjoy a competitive salary, car allowance, profit share, and local business discounts.
- Why this job: Be part of a dynamic team that values professionalism and offers uncapped earning potential.
- Qualifications: Strong interpersonal skills, admin ability, and a driving licence are essential; ARLA membership is a plus.
- Other info: Birthday off each year and health care cashback scheme included.
The predicted salary is between 24000 - 48000 £ per year.
My client is a leading, independent estate agent and proud to be an award-winning member of The Guild of Property Professionals. They manage a substantial number of residential properties throughout Tunbridge Wells, Crowborough, Heathfield, Tonbridge and Southborough and the surrounding areas, and they also have a strong sales department covering these areas. They believe that their core strengths lie with the teams of people that work for them, and that’s one of the reasons their amazing Lettings & Management team have been able to build a solid reputation for professionalism and expertise. They are now looking to appoint an experienced Lettings Manager for our Lettings & Management Department to continue and build on this success, offering landlords and tenants a consistently outstanding service.
You’ll be responsible for running the department, including:
- Overseeing the letting process, including advertising, tenant screening and finalising lease agreements
- Conducting property viewings
- Organising property inspections and inventories
- Responding to enquiries and maintenance requests
- Coordinating property maintenance and repairs
- Ensuring compliance with rental policies, lease agreements and legal requirements
- Monitoring of rental payments
- Dealing with insurance claims
- Maintaining accurate records, including associated departmental admin
- Carrying out line manager duties, including day-to-day support, recruitment and training
Essential skills:
- Strong interpersonal skills and the ability to build professional relationships with all stakeholders including landlords, tenants, contractors
- Excellent verbal and written communication
- Administrative ability related to property management
- Ability to work under pressure, be flexible and multi-task
- Deliver exceptional customer service
- Manage and inspire your team
- Driving licence and car
Preferable:
- ARLA membership
- Knowledge of the local area
- Knowledge of proptech solutions, such as Fixflo and Goodlord
Package on offer:
- Basic Salary £30-32,000 per annum (depending on experience)
- Car allowance £250 p/m (£3,000 pa)
- OTE £40,000 + per annum
- Profit share paid every 6 months
- Uncapped earning potential for mortgage referrals
Benefits:
- Business mileage
- 21 days plus BHs holiday allowance (23 days after 5 years)
- TN Card – local business discount card scheme
- Birthday off each year
- Health Care cash back scheme
- Free parking available but not guaranteed
Lettings Manager employer: AMR Group - SE London and Kent
Contact Detail:
AMR Group - SE London and Kent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Manager
✨Tip Number 1
Familiarise yourself with the local property market in Tunbridge Wells and surrounding areas. Understanding the nuances of the local rental landscape will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the property management sector, especially those who are part of The Guild of Property Professionals. Building connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your knowledge of proptech solutions like Fixflo and Goodlord during conversations. Being well-versed in these tools can set you apart as a candidate who is ready to embrace modern property management practices.
✨Tip Number 4
Prepare to discuss your experience in managing teams and delivering exceptional customer service. Highlight specific examples where you've successfully led a team or resolved tenant issues to illustrate your capability for the role.
We think you need these skills to ace Lettings Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Lettings Manager. Familiarise yourself with the key tasks such as overseeing the letting process, conducting property viewings, and managing tenant relationships.
Tailor Your CV: Highlight your relevant experience in property management and customer service. Emphasise your interpersonal skills and any previous roles that involved team management or administrative duties related to lettings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the property industry. Mention specific examples of how you've successfully managed teams or improved customer service in past positions.
Showcase Local Knowledge: If you have knowledge of the local area, be sure to include this in your application. Discuss how your understanding of Tunbridge Wells, Crowborough, Heathfield, Tonbridge, and Southborough can benefit the company and its clients.
How to prepare for a job interview at AMR Group - SE London and Kent
✨Know the Company Inside Out
Before your interview, make sure to research the estate agent thoroughly. Understand their values, mission, and the areas they cover. This will help you demonstrate your genuine interest in the role and how you can contribute to their success.
✨Showcase Your Interpersonal Skills
As a Lettings Manager, strong interpersonal skills are crucial. Prepare examples of how you've built professional relationships with landlords, tenants, and contractors in the past. This will highlight your ability to connect with various stakeholders effectively.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in property management and how you resolved them. This could include handling maintenance requests or dealing with difficult tenants. Showing your problem-solving skills will reassure them of your capability to manage the department.
✨Prepare Questions for Them
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the company culture, team dynamics, or future goals. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
